Content

• Steps
• Method 1 of 2: On the computer
• Method 2 of 2: On a mobile device
• Tips
• Warnings

In this article, you will learn how to use predefined response templates in Gmail to respond to specific emails. Remember that response templates are not available for all emails, but you can use these templates to quickly reply to some emails, both on your computer and on your mobile device.

Steps

Method 1 of 2: On the computer

1. 1 Understand which emails have response templates available. Templates can be applied not to all emails, but only to those that can be answered in a standard way (according to Google).
2. 2 Open Gmail. Go to https://www.gmail.com/ in your computer's web browser. Your Gmail inbox will open if you are already logged in.
   • If you are not already signed in to your account, enter your email address and password.
3. 3 Click the gear icon . It's in the upper right corner of the page. A menu will open.
4. 4 Upgrade to a newer version of Gmail (if necessary). If there is an option at the top of the menu to try a new version of Gmail, click it, wait for the new version of your mailbox to load, and then click the gear icon.
   • If you see the Switch to Classic Gmail option at the top of the menu, you are using the newer version of Gmail.
5. 5 Click on Settings. This option is on the menu. The Settings page opens.
6. 6 Click on Extended. It's a tab at the top of the page. SPECIALIST'S ADVICE

   “You can set up your autoresponder through the Gmail“ Settings ”. Or you can use add-ons like Mixmax to handle email. "

   
   

   

   Marc Crabbé

   Google Suite Specialist Mark Krabbe is a translator and international project manager. Has been using Google Suite in project management since 2011.

   Marc Crabbé
   Google Suite Specialist

7. 7 Activate response templates. Check the box next to "Enable" next to the "Response templates" option.
8. 8 Scroll down and tap Save changes. This button is at the bottom of the page. The settings will be saved, and the response templates can be applied to the corresponding letters.
9. 9 Open the letter. Find the letter to which you want to give a template response, and then click on the letter to open it.
10. 10 Choose a ready-made answer. If you can apply a template response to the letter, a list of responses will be displayed at the bottom of the letter. Click on the required answer - it will be displayed in the "Reply" field.
    • If there are no response templates at the bottom of the email, you will not be able to use a ready-made response.
11. 11 Enter additional text. When you select one of the predefined responses, the email will not be sent. Therefore, enter additional text in the "Reply" field (if you like).
12. 12 Click on send. This button is at the bottom of the page. A generic response will be sent to the recipient.

Method 2 of 2: On a mobile device

1. 1 Understand which emails have response templates available. Templates can be applied not to all emails, but only to those that can be answered in a standard way (according to Google).
2. 2 Launch the Gmail app. Click on the white icon with a red "M". Your Gmail inbox will open if you are already logged in.
   • If you are not already signed in to your account, enter your email address and password.
3. 3 Open the letter. Find the email that you want to give a generic response to, then tap the email.
   • The letter must be sent to you by another person. You won't be able to apply a template response to your own email.
4. 4 Review the ready-made answers. If you can apply a template response to the letter, a list of responses will be displayed at the bottom of the letter.
5. 5 Choose a generic answer. To do this, tap the answer in the list below the letter.
6. 6 Enter additional text. When you select one of the predefined responses, the email will not be sent. So enter additional text (if you like).
7. 7 Click "Submit" . It's a paper airplane icon in the upper right corner of the screen. A generic response will be sent to the recipient.

Tips

• Although the template responses are well written, sometimes they may not match the content of the email.

Warnings

• Template answers are not always available. If you have opened an email and there are no ready-made answers at the bottom of the letter, you will not be able to use a template response.