Content

• Steps
• Advice
• Warning
• What you need

From Kelsey Grammar to Kelly Clarkson, many people often start their careers as a waitress. Working in a restaurant environment is a quick and beneficial way if you approach the job appropriately and develop the necessary skills. If you are gracious, trustworthy, and someone who can handle multiple tasks at once, serving in a restaurant can be a great short-term or long-term opportunity. Check out our general advice in this article or find out more by checking the headings below this article.

Steps

Part 1 of 4: Learning Skills

1. 

   Become graceful. Diners go to restaurants not just for the food. Eating out at a restaurant is an experience for them, and the waitress will be the most noticeable part of it. Can you even chat with fastidious and quiet people at parties? Can you easily sympathize with others? Can you quickly make funny sayings and smiles? If your answer is yes, you have one of the essential qualities of a good waitress.
   • You don't have to be a standalone comedian, but you do need to be a good communicator. Quiet waiters can be just as great as communicators, they just need to memorize their method of communicating through body language, perform tasks effectively, and listen when possible. .

2. 

   
   
   As an agile person. Are you a person capable of performing multiple tasks at the same time? Can you easily memorize every list? Can you quickly adapt to new changes and circumstances? Service members need to be able to acknowledge guests' requests to order dishes, communicate with staff in the "backstage" area, and act like the "face" of the restaurant. This is a fairly high requirement, but you need to do it quickly and efficiently in order for the restaurant to operate properly.

3. 

   
   
   Become strong. It's hard to carry a swaying tray of drinks and food plates filled with spicy sauce chicken wings without dropping a single drop, and especially after a long shift to cater to the riot of football fans. heat? This can be very tiring for you. If you have a fit and healthy body, becoming a member of the team of waiters will be more comfortable. You don't have to be a bodybuilder, but it helps when you have to serve diners in a crowded room and still be able to carry heavy loads safely and quickly. .

4. 

   
   
   Write clearly and use a computer well. If the kitchen department can't read your writing on the order sheets, things will quickly turn into chaos. Keeping track of information and recording customer requests is an important part of the restaurant's operation. The whole process starts with you.
   • At the restaurant, you will be given detailed instructions and learn how the whole system works, but in general you need to be familiar with the essentials.
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Part 2 of 4: Finding Service Jobs

1. 

   Applying for jobs at restaurants can train you. A high-class restaurant in the city center will certainly not hire inexperienced service. If you've never worked as a waitress before, fast food chains such as KFC or Lotteria are a good start for you, training and experience will be essential. is designed to help you find a good job with a higher salary. You will learn a lot about how the restaurant works and how you can become a good waitress.

2. 

   Create a resume. If you don't have a resume on hand, focus on demonstrating the skills needed for a restaurant service position. You need to be good at handling customers, working in teams, and performing tasks quickly. Emphasize similar work experience to illustrate these qualities.
   • If you have never worked before and you are hoping to find a job as a waitress, you should focus on presenting your accomplishments in school as well as in group settings such as in a sport you are good at. Be positive and promote yourself. This is your job.

3. 

   Talk to the manager. When you find a place where you are hiring, ask to meet the manager. If you give your resume to the barista, your resume could be lost, and after all, the bartender is not the one responsible for recruiting staff.
   • Sending documents enthusiastically. Let them know that you really want to talk more about the position and that you are ready to start working immediately. Becoming a waiter means you have to make a good impression all the time, treat the job application process the same way it does work. Make a good first impression.

4. 

   Expect interview questions. Preparing answers to frequently used questions during the interview will ensure that you do not fall into confusion with your manager and that you have completely thought through job responsibilities.
   • Some management staff will be able to ask you, "What is your favorite dish on our menu?" or "If the kitchen runs out of fish, what dishes would you use to suggest a replacement?" Research the restaurant's menu first through checking it out on a website such as Yelp or on the restaurant's official website.
   • Be prepared to respond to a bad situation. Many managers will ask you, "If someone showed you a fake ID so they could buy alcohol, what would you do? Or more specifically," A diner is angry about their meals. What would you do? ”Think about these situations so you can come up with the right answers.
   • Please present your own question. Often, a question such as "What do I need to do to be successful in this position?" can leave a good impression on the manager. They often take the opportunity to ask you a question, and this is often an easily overlooked opportunity during the interview process.
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Part 3 of 4: Waitress

1. 

   Approaching diners with a smile and greeting. Introduce yourself and clearly state your name. "Hello, nice to meet you. My name is ___. Please see the menu. Would you like to start today's meal with a refreshing drink at our bar?" Welcome diners with a smile as they enter the restaurant.
   • Maintain eye contact, but avoid staring too much. Some customers may be feeling uncomfortable and may walk into a restaurant with different feelings. Please respond appropriately.As soon as you see them sitting down at the table, you can start off with a little chat while recording what they order. If they don't like chatting, skip this step.

2. 

   Proceed to record the drink the customer orders clockwise starting from your left side. If children are also present at the table, ask for children's opinions first, followed by women and then by men from left to right.
   • This is also a good time for you to exchange specialties and promotions of the restaurant.
   • Once you've served them a drink, ask if they have any questions about the menu. Don't urge them to order unless they're fairly late, and even if this happens, be gentle. If they want to order, jot down the order clockwise from the position to the left and closest to you. If not, move to the next dining table.

3. 

   When the main course is served, always remember to ask, "Would you like to order something more?"and give them a few minutes to think. Check back in 5 minutes with the question," Are you satisfied with everything? "Ask about the food they requested:" Steak Are you comfortable? ”Listen to their answers and check their body language: many people are shy about talking about their problems, and they might blame them. to you when they consider giving a tip.
   • Bring out all the dishes at once. Never bring food from one customer to the other unless you have been told (this can happen when one or more attendees have to leave early). Usually, there is no reason for one part of an order to be executed later than the other. If in a situation where you can foresee the incident and you know it will cause a problem, explain the situation briefly and ask how the client would want to deal with the situation.

4. 

   Clean up the dishes of an existing meal as soon as the customer shows that they want you to clean it. Always remember to completely clean dishes from one dish before serving the next dish.
   • Before preparing dishes, be sure to politely consult with your customers to find out if they've finished using them. Use a tone and manner that is appropriate for the environment and clientele. Usually, you can use the saying "Can I clean the dishes for you?". Don't ask when they're clearly eating. If diners are chatting and there's still food on their plate, don't interrupt the conversation to ask if they've finished their food. Please wait and come back soon.

5. 

   When the diners have finished their main course, ask, "Would you like to have a look at the dessert menu?". Asking gives the opportunity for them to order more food without having to specifically request. Customers will be able to order dessert if you suggest it.
   • It is recommended that you clean up any free bread and / or soup before the main course and before the diners order dessert.

6. 

   Receive payment from customers. Let the customer know that you will be preparing their invoice, making some changes if they pay with cash, and proceed to process the payment through the diner's credit card if they want to pay with the card . Never ask a customer if they want your change back or think it is a tip - just give them a bill and be sure to come back quickly to return your change / receipt for them.
   • When you come back thank them and say something like, "Nice to meet you", "Hope to see you again soon", OR if they seem hesitant after a meal, say "thank you", because they might want more food or so.
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Part 4 of 4: Follow Good Advice

1. 

   Make sure you always look good at the restaurant. Always arrive 15 minutes earlier than starting your shift, get dressed and wear clean clothes. You should wear clean socks and shoes. Your hair should be neat and clean, nails should be clean, and your uniform / outfit should be neat and simple. Use limited amounts of cosmetics for a natural and fresh look.

2. 

   Recognize customer cues. If the diners want to ask for something, they'll look around for you. Most customers will use eye contact to let you know they need you. This will make them feel like you have noticed them without you having to hang around their table.
   • When they have finished their food and have finished their conversation, they will look at another table or at the wall. This is a sign that tells you that it's time to clean up the dishes, give them a dessert suggestion, or give them an invoice.

3. 

   Don't say too much. Avoid hanging around customers' tables and disturbing them. Diners don't like being stared at or constantly interrupted when they're in a conversation or eating, but they will need your help from time to time. So you need to be subtly balanced.
   • Learn how to evaluate customers quickly. If a couple seems tense and they look like they are arguing, this is not the right time to ask the question "What are you celebrating today?" or other kinds of embarrassing questions. If diners appear to be enjoying their time and are hesitant to leave the restaurant, suggest them a few drinks or coffee. If they like to talk, take a moment to talk to them. If not, let them enjoy their private space.

4. 

   It should not be assumed that men pay the bill. If you know who will be paying the bill, you can place an invoice in her or his place. Conversely, if you are unsure, keep the invoice in the center of the table. Invoices usually have to be placed face down on the table. If the invoice is in an envelope, place the envelope neatly on the table.

5. 

   Keep calm. When a customer appears uncomfortable or rude, listen to what they say and communicate with them openly. Remember: this is your job, not your personal one. If they appear to be aggressive, harass other clients, or get too drunk, call the manager and let your boss take care of the problem. advertisement

Advice

• Never approach a customer when you smell cigarette. If you are allowed to smoke during breaks, wash your hands immediately, rinse your mouth and - if possible - deodorize your clothes by spraying a little lemon on your body.
• If your friends come to visit you, have a brief conversation and treat them like other customers. If they don't order it wouldn't be good if they stayed at the restaurant longer than a few minutes.
• Never try to hide your mistakes from your manager - you will only make matters worse. In general, at most restaurants, when a dish is improperly cooked (such as overcooked steak), a manager will usually bring out another properly cooked plate - but if You don't say it - management won't know! Acknowledge your mistake in a timely manner so that they can help you deal with the situation.
• If you use perfume, don't use too much. Fragrances that are too strong can upset customers and "chase" them away from the restaurant instead of dragging them.
• Find out about the dishes customers often want to eat before the main course. If they order soup, salad, and main course, be sure to ask them if they want the soup and / or salad before the main course, as in most cases the customer will. Even if the restaurant where you work usually serves soups and salads first, you should ask this question because many diners want to eat the opposite way. Find out the order of serving dishes so you can adjust to the preferences of your customers.
• Make sure you perform all the usual procedures quickly and consistently. Avoid forgetting anything - for example - if you serve tea, make sure you bring a cup, a small plate, fresh milk, and a teaspoon of tea.
• Usually, there is an obvious type of question that most customers ask.Even if it says "Do you sell coffee?" (when they are standing at the signboard 'order coffee here') or "How much does a sponge cake cost?" (while they're looking at the menu), be happy to answer them all the time. You'd better answer in an even clearer way than their question so that future visitors won't repeat the same question.
• If you are good at memorizing, keep in mind the types of foods and drinks your customers usually ask for. This will make ordering simpler and more efficient.

Warning

• Don't let a mistake get you down. If you allow a small mistake to get in your way, you will continue to slip. Shake them away, take a deep breath, and move on. Share it with someone you love or respect and get rid of the burden off your shoulders - the saying "I ruined everything! I'm sorry" will ease the burden on you as well as when you receive answer that "You should be present at the time that I'm also doing your job!"

What you need

• Usable writing, scrap paper, kitchen utensils cleaning utensils, a lighter (if smoking is allowed by the restaurant), and waitress friend (bottle / wine opener) .
• A comfortable, high-quality shoe with non-slip grooves (the kitchen floor can be quite slippery).
• If you have long hair, be sure to bring in a few extra hair ties just in case you or your coworker need it.