Content

• Steps
• Tips
• Warnings

We meet many angry people in life who are angry or unable to control their emotions. Here are some tips on how to deal with them properly.

Steps

1. 1 Keep calm. This is absolutely essential. No matter how unfair or wrong this situation is, not get angry. In order to communicate with someone, you need to stay balanced in order to voice your opinion.
2. 2 Determine why he is angry. Did you do something that made him angry? Do they take out their anger at something else on you? Or is it completely irrational? Either way, figure out the problem.
3. 3 Try to calm him down. Do not be patronizing, however, otherwise you will anger even more.
4. 4 Be polite. Being rude will only make them more angry.
5. 5 Try to help. If you are working with them in a business setting, help provide them with the service they want as soon as possible. If not, then listen to them. Don't say anything, just listen.

Tips

• Don't get discouraged and don't let your emotions get the best of you.
• Don't be patronizing or explain why his anger is irrational.

Warnings

• ... And anger is an emotion. Your logical point of view is quite useless in light of this emotion. Instead, it will only ignite a fire - anger.
• Don't back down if you haven't really done anything wrong. Instead, look at the situation from his perspective. Why would he think it was your fault?
• Find a way to calmly but quickly resolve the situation. Physical abuse is almost always preceded by anger. In some cases, he seeks provocation to harm you. After all, he may blame you for provoking such emotions. Don't let them have that kind of excuse and you'll be safe.
• Rudeness and bad attitude will only make things worse.
• Never argue. Just agree with him, even if it is not true and does not require your intervention. When dealing with people, remember that you are not communicating with logical creatures, but with emotional creatures. "~ Dale Carnegie.