Content

• Steps
• Method 1 of 3: Restarting from a Computer
• Method 2 of 3: Restarting the Modem Using the Remote Switch
• Method 3 of 3: Restarting the modem via your ISP

If the modem refuses to work, which leads to an intermittent connection or a complete lack of it, first of all, it should be restarted. To achieve this, you can disconnect the modem from the network or press the Reset button. If the modem is in an inaccessible place, it can be restarted remotely. To avoid having to walk through the house, restart your modem remotely via your computer, using the remote switch, or by calling your Internet service provider.

Steps

Method 1 of 3: Restarting from a Computer

1. 1 Open your browser. Open a browser on your computer. It could be Internet Explorer, Firefox, or Chrome. It's not that important. The main thing is that you have the opportunity to enter the address into the address bar of the browser.
2. 2 Enter the IP address of the modem. An Internet Protocol or IP Address is an identifier that a computer uses to send data over a network. The IP address of the modem must be entered into the address bar of the browser. This is usually http://192.168.1.1 or something similar. Enter it as the default IP address.
   • If the standard IP address does not match, run a command prompt (in Windows) and enter "ipconfig" (without quotes) to find out the correct IP address for the modem. To do this, click on the Start button, All Programs, System Tools, and then Command Prompt. The correct IP address will be listed next to the text "Default Gateway".
   • There is another way - click the "Start" button and then "Control Panel". After that, click on the "Network and Sharing Center" option. In this window, you need to find the name of the network and click on the "Status" option. Click on the Details button to display the data series. The IP address of the modem will be listed next to the text "IPv4 Default Gateway".
3. 3 Enter the administrator password. At this stage, you need to enter the name and password of the network administrator. Without administrator access, you will not be able to enter the modem settings. If you are using your home computer, this shouldn't be a problem. It is also possible that the modem is using its default username and password. They can be found in the user manual or on the label on the modem itself.
4. 4 Go to the modem settings page. While each modem is slightly different, they all have a Settings or Management tab that can be accessed with network administrator access. This tab should automatically appear in the browser. There should also be an option to restart the modem with "factory settings".
5. 5 Click save, apply, or restart. After choosing one of these options, the modem should automatically restart and connect to the network. See, do not change anything in the basic and advanced settings of the modem, so as not to spoil anything. If this still happens, return the modem to factory settings by pressing the Reset button.
6. 6 Wait for the modem to restart. It may take some more time for the router to work. When the modem is up and running, the screen will automatically refresh. The restart will not be completed until an Internet connection appears on the computer.
7. 7Create a bookmark for these steps. Bookmark the IP address as a shortcut. In which case, it will save you time when you will repeat all over again. Save the link as a bookmark immediately after clicking the "OK" button. The link will look something like this: http://192.168.1.1/htmlV/reset.asp?restart=TRUE

Method 2 of 3: Restarting the Modem Using the Remote Switch

1. 1 Buy a remote switch. You can restart the modem remotely using the so-called remote switch. These devices attach to your computer and automatically manage your network and Internet access, and can restart your cable and DSL modems. Models such as iBoot can be bought in a computer or online store for about 12 thousand rubles.
2. 2 Connect your device. Remote switches attach directly to the computer case.Plug the computer power supply and network cable into the device. By connecting the main computer, you can remotely control some functions of other computers on the network and even automate their work.
3. 3 Enable the remote restart function. Once you connect the device to your computer, set up the remote switch so that it automatically monitors your Internet connection and reboots the modem if a problem occurs. To configure the operation of the switch, you need to go to its settings on the computer. The switch can also be configured so that it restarts the modem at a specific time, for example, every morning or every other day.
4. 4 Turn on the device. The remote switch will start working automatically as soon as you set it up. If the modem does not work well, the device will automatically detect this and restart it, so you no longer have to worry about a bad connection.
5. 5 Wait for the restart. As before, after restarting the modem, it must take some time before it works again. The internet connection should appear in a few minutes.

Method 3 of 3: Restarting the modem via your ISP

1. 1 Determine which provider you have. Depending on your situation, you first need to determine who your ISP is. This includes finding the public IP address that your connection is coming from. Some sites can do this for you. The required address can also be found on the site for determining the IP address. The IP address will be in the following format: xxx.xxx.xxx.xxx. Other sites can then tell you which organization is using that public IP address and provide the name of the Internet service provider, its address, and phone number.
2. 2 Call your provider. If you are unable to restart the modem with the first two methods, or you are experiencing persistent connection problems, contact your provider by phone and report the problem. It is likely that there is some network problem that needs to be fixed. To do this, you need to talk to a customer support representative, identify yourself and provide your account details.
3. 3 Ask your ISP to restart the modem. If the modem you are using was provided by your ISP, there is a high probability that it can remotely connect to it via the so-called TR-069 or CPE WAN MGMT protocol. It is a protocol used by high-speed Internet companies to remotely manage and troubleshoot modems, routers, and gateways. It is possible that your ISP can restart the modem for you.
4. 4 Wait for the modem to work again. It may take some time for the ISP to restart the modem, so please wait. When the modem restarts, it will start working properly again and give a stable connection.