Content

• Steps
• Advice

This is an article on how to regain admin privileges for your Facebook page or an organization managed by you. If your account has been taken over and the hacker has taken away your admin rights, you will need to report the hijacking and submit a request to regain access. If a fake admin has taken away your admin rights, you can only take back access when you prove ownership of the content. If you discover a page that is related to your business but not managed by you, request admin permission or merge with an existing site.

Steps

Method 1 of 4: Get the page back when an administrator's account has been taken over

1. 

   Report it to Facebook about your account being taken. If your personal Facebook account or that of the site administrator is appropriated, the hacker will also hijack the official site of the business or organization that you own. If the hijacked account owner can't access the account, they'll need to report the issue at https://www.facebook.com/hacked to regain access. Once Facebook confirms the incident, you can continue with the steps below.
   • If your former colleague is taking away your access and no one in your business or organization has access, you'll need to see the Get site back method when an admin role is forged.

2. 

   
   
   Access https://www.facebook.com/help/contact/1280439701975125. If you are not logged in with an account that has been taken over and need to regain admin privileges, do this first.

3. 

   
   
   Select the site for which you want to restore admin rights. The information on the menu is the pages that your account has ever had access to in the past.
   • If the hacker moves you into a role that does not have administrative rights to the site (such as moderators, analysts, or job managers), the page will not show up in this menu. The reason is because you are still a member of the admin team. The only way to proceed is to delete your current role. To do this, click Settings (Settings) on the page, click Page Roles (Roles on the page) in the left menu, click Edit (Edit) below your account, and select Remove (Remove).

4. 

   
   
   Click Send (To send). This is the operation of sending a report to Facebook. Facebook staff will verify the account was taken over and send verification instructions to your email. This can take anywhere from a day to a few weeks. advertisement

Method 2 of 4: Get the page back when the admin role was forged

1. 

   Log in to Facebook. If you have access to an account that was once an administrator of the Facebook page to deal with, log in with that account.
   • Use this method if the fake admin has taken away your admin rights and is still in control of your site.

2. 

   Access https://www.facebook.com/help/contact/634636770043106. This is the official Facebook page for reporting piracy.

3. 

   Choose Copyright (License). More options will be displayed below.

4. 

   Choose Continue with your copyright report (Continue to report copyright) and click Send (To send). You will see many more options here.

5. 

   Enter contact information. To do this, you'll click the circle next to "Provide your contact information" and choose "Me or my organization". Enter your name, title, address, phone number, email address, name of owner and place.

6. 

   Click Provide the content you want to report (Provide the content you want to report). You will find this below the contact information section.

7. 

   Check the box next to "Other". This is the action that allows you to enter the path of the page instead of specific content.

8. 

   Enter the full path of the page. Information will be entered into the large box.
   • For example, if you own a wikiHow Facebook page, enter www.facebook.com/wikiHow.

9. 

   Choose Other and provide information related to the incident. You need to let Facebook know you are the site administrator, but the current administrator has taken away your access. Be as specific as possible.
   • For example, if someone left the company and didn't give the site admin rights, you would enter specific information in the box, but don't ramble.

10. 

    Provide proof of copyright. To do this, you will click Provide your copyrighted work (Provide copyright records), select Other, and enter the necessary information (including a link that proves you own the site) to prove you are someone with legitimate access.
    • To attach a file, such as a business license, tax return, or other proof, click Choose Files (Select file), select a file and click Open (Open).

11. 

    Click Confirm declaration statement (Confirm the declaration) and read the content below. Make sure you fully understand the information mentioned there before proceeding.

12. 

    Choose Yes (Yes) and click Submit (To send). When Facebook makes a decision (or wants to see more evidence), they will contact you via email. Depending on the workload at Facebook's copyright office, the process can take anywhere from 24 hours to a few weeks. advertisement

Method 3 of 4: Requesting unofficial site admin permission

1. 

   Go to the Facebook page you want to receive. You will probably see a page related to your business or organization even if you didn't create it. This usually happens when someone "checks in" at your location or the page is automatically generated by Wikipedia. To find a page that is related to your business or organization but not managed by you, type the name of the site in the Facebook search bar and click the match.

2. 

   Click Is this your business? (Is this your business?). This link appears below the cover photo of the page at the top of the window, just to the right of the "Unofficial Page" message.
   • If you don't see this option, the site is probably already run by someone who can prove ownership of the business or organization.

3. 

   Select Request admin rights and click tiếp tục (Continue).
   • If you are administering the official page of your business or organization and would like to merge it with it, select "Merge xxx into a Verified Page you manage" (Merge xxx with a verified page managed by you).
   • If you don't have a page to merge, select "Claim and verify xxx with a phone call or documents".

4. 

   Site consolidation (optional). If you choose to merge a site with a site you manage, you can do so without providing a lot of information for verification, as long as the current site has been verified and has the same address and number. appropriate information. Here are the steps:
   • Click Select Page (Select page) in selection list.
   • Click the page you want to merge.
   • Click Submit (To send).
   • If Facebook asks you to provide more information to verify the merger, they will contact you for further instructions.

5. 

   Request site receipt and verification (optional). If the pages were merged in the previous step, you don't need to do this. If you've asked for admin rights and verified the unmanaged page, you can either complete the verification step by phone or send the official business document to Facebook. After you have provided the requested information, Facebook will review the information and give you administrative rights (or contact you to request additional information) in about a day to a few weeks.
   • Verify by phone:
     • Enter the phone number and an internal number (if required) of the business or organization you run. Phone numbers must be public and belong to the business or organization.
     • Select a language for the call.
     • Click Call Now (Call now) when you are ready to receive the verification call.
     • Enter the 4-digit code to complete the verification.
   • Verify by document:
     • Click Verify this Page with documents instead (Verify this page in writing) at the bottom of the window.
     • Scan or capture one of the accepted types of documents for you to upload. You can use your electricity / telephone bill, business license, tax return, certificate of incorporation, or a company charter. The address in writing should match your business or organization information.
     • Click Choose File (Select file).
     • Select text and click Open (Open).
     • Click Submit (To send).
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Method 4 of 4: Prevention of administrative loss

1. 

   Create and circulate non-disputed contracts. This gives you some legal documents to use when your account is taken. All employees or users on your Facebook page must sign this document before being given access to a company account.

2. 

   Limit employee authority on site. When creating a Facebook page, you absolutely should not let any employee take a higher role than the Editor (Editor); this is how they can make sure they can make edits and create new posts without potentially taking away your admin rights.
   • You must hold the highest role - that is "Admin". No one else is allowed to play this role.

3. 

   Track the content of the page regularly. If your employees post information that violates Facebook's copyright or trademark agreement, your page may be suspended by Facebook until inappropriate content is removed.

4. 

   Talk to staff. Employees who feel satisfied at work will not bother to appropriate administrative accounts or steal intellectual property; Make sure you listen to and acknowledge your employees' contributions to a healthy work environment. advertisement

Advice

• If your site administrator has taken away your admin rights, the first thing you should do is talk to them politely.
• Because of the sensitive nature of account authentication and disputes, Facebook won't give you access to the site until you can provide appropriate evidence.