How to communicate effectively

Author: Randy Alexander
Date Of Creation: 25 April 2021
Update Date: 1 July 2024
Anonim
Active Listening: How To Communicate Effectively
Video: Active Listening: How To Communicate Effectively

Content

No matter your age, status or experience, effective communication is a skill that you can learn. Great leaders of all time are great communicators and speakers. In fact, communication is one of the most popular disciplines at the university level today because we recognize the value of someone who is really good at communicating. With a little confidence and basic wakefulness, you will reach your goal of effective communication in a short time.

Steps

Part 1 of 5: Creating the right environment

  1. Choose the right time. True to the meaning of the title, there is always a time and place for everything and communication is no exception.
    • Avoid late evening discussions on complicated topics. Some people won't be interested in dealing with big problems like finances or long-term planning when they're most tired. Instead, raise issues and discuss how to deal with complex problems in the morning or noon when everyone is alert, ready and able to respond clearly.

  2. Create conditions for an open, intimate conversation. Choose the right place where you can be comfortable making the conversation open and productive. If you need to report bad news to someone (like someone lost or broke up with someone), don't talk in public, in front of a co-worker, or around other people. Respect and be considerate of your listener's feelings by communicating in private. This also facilitates a more open conversation, helps the two sides understand each other and ensures the dialogue process is done properly.
    • If you are going to present to a group of people, make sure to check the sound first and practice speaking so that the voice is clear. Use a microphone if needed to ensure that the audience can hear clearly.

  3. Avoid distractions. Turn off all Electrical equipment can interrupt a conversation. If the phone rings, ignore the call and switch off the phone immediately and continue chatting. Don't let the outside distraction become a hindrance to your attention. These will distract you and the audience, making the conversation less effective. advertisement

Part 2 of 5: Talking sorting


  1. Sort and clarify the ideas in mind. This should be done before you try to submit any ideas. If you are interested in a certain topic, your ideas may be missed if you do not focus on the important points to stick to during the presentation. Important points like outlines help you focus and communicate clearly.
    • An important rule is to choose three main points and focus on presenting them. This way, if the topic becomes rambling, you can still go back to one or more of the main points without feeling confused. Write down key points (if applicable) that can help you with your presentation.
  2. Always clear. Define clearly what you intend to convey in the first place. For example, your goal is to introduce something, gather information or initiate action. If your audience knows what to expect from your presentation in advance, everything will work out perfectly.
  3. Focus on the topic. When starting out on the three main points, make sure to stick to the message you want to convey and reinforce. If you understand the problem clearly and refine it into key points, maybe the appropriate phrases will be engraved in your mind. Don't be afraid to use that to emphasize important points. Even confident, famous speakers reuse important sentences over and over to emphasize and reinforce content. Remember to make the general message clear and straightforward.
  4. Thank you listeners. Thank the person or group for taking the time to listen and give feedback. Regardless of the outcome of your presentation, whether the response to your presentation or discussion is not as expected, end politely by showing proper respect for greed. everyone's time and time. advertisement

Part 3 of 5: Verbal communication

  1. Make the listener feel comfortable. You should do this before you go straight into a conversation or presentation. This can sometimes be helpful at the beginning of your favorite story. Your listeners will sympathize with you because you act like them and have your daily concerns like them.
  2. Be clear. Communicating your message clearly and without ambiguity is important so that it is easy for everyone to understand what you mean. The words you say will be remembered as people quickly understand what you say. This requires you to be clear and use simple rather than complex words.
  3. Articulate. Speak at enough volume for others to hear, but not too low or attention-grabbing. Pay attention to articulating important points to avoid a situation of misunderstanding. If whispering is a self-defense habit that you often experience due to your fear of communication, practice speaking at home in front of the mirror. Sometimes it's best to discuss what you want to say with someone who makes you comfortable. This helps to consolidate the information in your mind. Note that any practice or word refinement will help build your confidence.
  4. Pay attention as you listen and make sure your expression shows interest. Listen proactively. Remember that communication is like a two-way street and that is, you don't learn while you speak. By actively listening, you will be able to evaluate the amount of information that has been passed to your listeners and know if they have understood correctly and corrected if needed. If the listener sounds confused then it is better to ask them to restate your part but in their way of speaking. This way, you can identify and correct misconceptions about the message you want to convey.
    • Respect other people's feelings. This will encourage them to open up and help them feel more comfortable if they are angry.
  5. Make the voice interesting. The monotone is usually not ear-catching, so good communicators often use the rhythms to increase communication efficiency. Norma Michael recommends:
    • Increase the pitch and volume of the voice when switching one topic or heading to another.
    • Turn up the volume and speak slowly when you mention a special point or content summary.
    • Speak energetically, but pause to emphasize keywords when asking for action.
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Part 4 of 5: Communicating through body language

  1. Hi everybody. Sure you don't quite know everyone who came to the presentation or a new friend in the group, but they still nodded to you and looked at you like an acquaintance. That means they are connecting with you. Therefore, respond as if you know them too.
  2. Show clear, unambiguous body language. Use facial expressions consciously. Try to show your passion and make the listener empathetic by using gentle, gentle, and attentive facial expressions. Avoid negative facial expressions like frowning or raised eyebrows. What is considered negative or positive depends entirely on the context, especially the cultural context, so you need to improvise according to the situation.
    • Being acutely aware of undesirable gestures can lead to cultural conflicts such as clenching hands, slouching postures or even silence. If you are not sure about a culture, ask about the difficulties you may encounter in communication before you start chatting (or giving presentations) with people of different cultures.
  3. Eye contact. Eye contact builds relationships, helps others feel trustworthy, and shows interest. During communication or presentations, making eye contact when possible and maintaining eye contact for a reasonable amount of time is important. However, you shouldn't look too long. Natural eye contact, about 2-4 seconds is sufficient.
    • Remember to look at all your listeners. If you are presenting in a conference room, make eye contact with each member present. Not paying attention to someone can be seen as an insulting sign that you will miss your business deal, acquisition, success, or anything else you are trying to achieve.
    • If you mention a particular listener, stop and look the person in the eye for about 2 seconds before turning away and returning to the topic. This makes the person you mention feel appreciated.
    • Note, however, that eye contact is regulated differently by culture. In some cultures, this is perceived as disturbing and inappropriate. Ask about this issue or do your own research first.
  4. Use breathing and interruptions to improve communication. The interval contains a force. Simon Reynolds says that interruptions keep the listener focused and listened. It also emphasizes the points you are making and gives your listeners time to ponder what you have to say. In addition, it not only increases persuasion for communication, but also makes the content easy to hear and understand.
    • Take a few deep breaths of breath to relax yourself before you start communicating.
    • Practice the habit of breathing deeply and regularly while communicating. This way, you will keep your voice slow, calm and more comfortable.
    • Use pauses to create a brief pause while speaking.
  5. Notice how the gesture is expressed. Use hand gestures carefully. Pay attention to how your hands are shown while speaking. Some hand gestures can be very effective at emphasizing the point (such as gestures of openness), but others can distract or upset some listeners and end the conversation or listen. listening (closed gesture). Observing the hand gestures of other speakers is intended to find out how you feel when you see them. Imitate effective gestures and attract attention. Note that effective gestures are usually natural, slow, and decisive.
  6. Note other body language. Beware of such expressions as wobbly eyes, hands picking up lint from his shirt, constantly sniffling, fidgeting, swaying, etc. These small gestures lose effectiveness in presenting the message you want to convey.
    • Have someone film your presentation, then take the time to watch it in fast forward mode. Any repetitive or unconscious gestures of yours will be clearly visible and sometimes very funny. Once you see these gestures clearly, it will be easy to correct your inadvertentness in using body language and paying attention not to repeat.
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Part 5 of 5: Communicate effectively in debates

  1. Put yourself in a neutral position. Don't trample or intimidate others. This will create unfair competition and push debate to another level. If they are sitting, sit with them as well.
  2. Listen to the speaker. Let them share their feelings. Wait until the person has stopped talking completely and you will begin to say what you mean.
  3. Speak in a gentle voice with moderate volume. Do not yell or accuse the other person or their actions.
  4. Let them know you have listened to their point of view and understood it. Take the time to say things like "If I get it right then what do you mean ..."
  5. Don't try to argue to the end at all costs. If the person walks out of the room, don't follow them. Let them do so and wait for them to return when they are calmer and ready to talk.
  6. Don't try to say the last word. Again, this can lead to unhealthy competition that causes debate to escalate and be unable to stop. Sometimes, you have to accept disagreement and let go.
  7. Use the message "I". When you want to voice your concerns, try to start with "I ..." and state their actions as friends. feel how. This will make it easier for the other person to accept your complaint and empathize with you. For example, instead of saying "Your sloppiness drives me crazy", say "I see that the different levels of clutter are our problem.The clutter annoys me and affects what I intend to do. Honestly, the clutter messed me up more than anything else. "

Advice

  • Beware of humor. While adding a little humor will make the discussion more productive, don't go too far and don't rely on it as your support to cover up the hard things. If you keep giggling and joking, your communication won't be taken seriously.
  • Remember to maintain eye contact during communication.
  • Don't use negative or indifferent body language.
  • Don't ramble. This will make it difficult for others to understand and take your message seriously.
  • Don't whine or beg. Neither of these things earn you respect or enjoyment. If you get too angry, ask permission to go out and return to the discussion after you've had time to think through.
  • Avoid being rude.
  • Find great speakers on the Internet to see how they act. Research the most viewed Ted Talks. There are many good examples that you can quickly find through videos on the internet. See them as "personal communication coaches"!
  • If you are going to present to a group or audience, be prepared to answer difficult questions so that you don't fall over and get confused. To maintain effective communication, Michael Brown makes a golden rule when dealing with difficult questions in front of a group or many listeners. He recommends listening on behalf of those present, including asking questions and repeating problems. Sharing responses with everyone means shifting the focus from the person asking the question to the people present to "giving the whole group answers". Take advantage of this generic answer to move on to another topic.