Content

• To step
• Tips
• Warnings

Your Motorola router processes the signal from your internet service provider and forwards it to your network. The modem is usually not something you have anything to do with, but if you have connection problems and you suspect that the modem is the culprit, checking its status is a quick and easy procedure. Follow this guide to learn how to do this.

To step

1. Open your web browser. You can access the Motorola modem through a web browser on a computer or any device connected to your network.
   • If you're trying to access your router, check out wikiHow for more information. Your router is where you can access your wireless network security, port forwarding and other network settings.
2. Enter the address of the modem in the address bar of the browser. For most Motorola modems, enter 192.168.100.1 in the address bar and press Enter to access. Loading the page may take a while.
3. Read the status report. Once the page has loaded, you will see a status report from the modem. Here you can check if everything is working properly. The numbers shown are just a snapshot of the current status.
   • Uptime: This is the time that the modem has been on.
   • CM Status: This is the status of the cable modem. A working cable modem should have OPERATIONAL status.
   • SNR (Signal to Noise Ratio): This is the degree of interference experienced by the signal. The higher this number, the better, and it should read above 25-27.
   • Power: This is a measure of the strongest of the received signal. Lower values, including negative values, can indicate poor reception. The recommended range for Downstream power is -12 dB to +12 dB, and the recommended range for Upstream power is 37 dB to 55 dB

Tips

• Firmware for your Motorola modem is usually adjusted by your Internet Service Provider.

Warnings

• Adjusting the settings of your modem can cause certain devices to malfunction. Before making any changes to performance or features, consider what each setting does and what it can affect. The changes can also affect other users of the network.