Content

• To step
• Method 1 of 2: In Windows
• Method 2 of 2: On a Mac
• Tips
• Warnings

This wikiHow teaches you how to disable the "Work Offline" feature in Microsoft Outlook.

To step

Method 1 of 2: In Windows

1. Open Outlook. Click or double-click the Outlook icon, which looks like a white "O" on a dark blue box.
2. Make sure Outlook is offline. There are a few clues to find out if Outlook is currently in "Work Offline" mode:
   • A "You are working offline" box will appear in the lower right corner of the Outlook window.
   • A white "X" appears on a red circle on the Outlook icon in the taskbar (Windows only).
3. Click on the tab Send / receive. This is the blue ribbon at the top of the Outlook window. A menu will appear at the top of the window.
4. Make sure the button Work offline is active. You can find this option on the far right of the menu Send / receive. When the button is active, the background or button is dark gray.
   • If the background is not dark gray, then "Work Offline" is not active.
5. Press the button Work offline. You can find this in the far right corner of the menu.
   • If the button is not active, click it twice - once to activate "Work Offline" mode and once to deactivate it - before continuing.
6. Wait for the message "You are working offline" to disappear. When this notification disappears from the bottom right corner of the window, Outlook should be online.
   • You may need to toggle the "Work Offline" feature on and off a few times before "Work Offline" is turned off.

Method 2 of 2: On a Mac

1. Open Outlook. Click or double-click the Outlook icon, which resembles a white "O" on a dark blue background.
2. click on Outlook. This option can be found in the menu bar at the top of the screen. This will open a drop-down menu.
3. click on Work offline. This is the third option in the drop-down menu. When Outlook is in offline mode, you will see a check mark next to "Work Offline" in the main window of the Outlook drop-down menu. To disable offline mode, make sure there is no check mark next to "Work Offline" in the main window of the Outlook drop-down menu.

Tips

• Make sure your computer is connected to an active internet connection when you turn off "Work Offline" mode.

Warnings

• If your computer is not connected to the internet, you will not be able to turn off the "Work Offline" mode.
• You cannot change the offline settings for the Microsoft Outlook mobile app or desktop website.