Ask for feedback in an email

Author: Frank Hunt
Date Of Creation: 17 March 2021
Update Date: 1 July 2024
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Email template to ask for feedback after a job rejection in Germany #HalloGermany
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Content

Email, like other forms of communication, has its own etiquette and social rules of the game. If you want to ask for feedback by e-mail at work or at school, or if you want to receive feedback on a manuscript that you have written, it is important to think carefully about how you formulate your request, how you structure your e-mail and when you send it. This is how you make your email as effective as possible. By being polite, correct and clear in your email, you can get the feedback you need.

To step

Method 1 of 4: Asking for feedback on your work

  1. Send your request to the person who can best assess your work. This is often your manager. In any case, it is good to start with your supervisor, or with a colleague who has been working there for some time. They have the right experience to help you and give you the feedback you need.
  2. Be polite and humble in your email. Follow the etiquette that applies to emails at work. Modesty is a great thing when it comes to feedback, but don't be so modest that your boss thinks you know nothing about your job. Rather, try to phrase your question in such a way that you show what progress you have already made in the project or task for which you are requesting feedback. This shows your boss that you are not sitting around doing nothing while you wait for feedback.
    • For example, you can write: “I am finishing the presentation for tomorrow, but I am running into a question about the design. I doubt what is in line with the corporate identity. I have enclosed the concept presentation; do you have a suggestion for the design? Thank you for your help with this. ”
    • Don't forget to thank the recipient in the email for their help.
  3. Be specific in your request for feedback. This prevents you from getting too broad a response that you cannot use. Avoid questions that can only answer "yes" or "no". Focus on specific parts of the project that you are struggling with. Try not to overwhelm your boss or colleague by suddenly asking a whole bunch of questions.
    • For example, you can say: “I'm not sure how to proceed in the Jansen file. The client does not respond to my e-mails and cannot be reached by phone. Since it is urgent, I would like to ask for your advice on how I can best solve this. ”
    • If you would like more general feedback in the form of an assessment or a report, please explicitly ask for it. It helps if you are polite and as specific as possible. For example, you can ask for an assessment of how efficiently you work or how creative you are. If you ask for feedback from employees you supervise, it can help if you let your employees respond anonymously.
  4. Thank the feedback provider. Send a thank-you to the person who gave you feedback by email. If the feedback means that you need to improve a number of things, then briefly indicate how you are going to do that. Don't react impulsively; let the feedback work on you and do not respond until your emotions have calmed down a bit.
    • Make sure to respond within two days.

Method 2 of 4: Asking for feedback at school

  1. Say who you are. Your teacher may have hundreds of students, especially at a large school or university. You want to make it clear who you are. Start your email by telling your name (first and last name), what class you are in, and what class you are taking with the teacher. This way, your teacher won't waste time figuring out who you are again, and he or she can spend more time giving you useful feedback.
  2. Keep it businesslike. Some students find it difficult to email a teacher for the first time. Unless your teacher wants to be addressed by the first name in class, use the last name in the salutation of the email. "Dear Mr. De Vries" or "Dear Mrs. Smit" is often a good choice. If you know that your teacher is very formal, you choose "Dear Mr. De Vries" or "Dear Mrs. Smit". If your teacher has emailed you before, choose a salutation that is at least as formal as what your teacher used. Keep your tone businesslike. Instead of, “Hey, what do you think of my essay? Fat right? ” better say, “I'm not sure I understand the assignment correctly. I have a few questions about the essay. ”
  3. Keep it short. Do not worry about an explanation of why you are asking certain questions, unless that explanation is necessary for your teacher to understand the question properly. For example, if you ask if you can submit an essay later, your teacher will want to know why you are asking, but if you have a question about what is meant by a particular assignment, you do not have to explain in detail how your dog has your homework. eaten, or other things not directly related to the assignment itself.
  4. Don't delay asking for feedback until just before the deadline. Not only will your teacher not be very happy if you ask for feedback at the last minute, you will also no longer have time to process the feedback. If you still have some very urgent questions at the last minute, be as succinct as possible in your email and apologize for asking for feedback so late. Hopefully your teacher will take the time to answer you quickly.
  5. Use the file format prescribed by your teacher. If you send an attachment with the e-mail (for example your draft essay), make sure that the attachment is in the file format indicated by your teacher in the assignment description. For example, if your teacher asked for a .doc document, don't send .odt. If in doubt, send the document in two formats. Once in the format in which you created it (for example .doc or .ppt) and once in .pdf. In the native format, your teacher can easily take notes if necessary, he can read the .pdf without any problems, even though he may have different word processing software than you. Explain in the email that it is the same document twice.
  6. Ask for feedback after submitting an essay or after an exam. Simply email your teacher and be polite. For example, say: "Dear Mr. Smit, I did not pass my exam as well as I expected. Would you like to give me a little more explanation about the questions I got wrong, so that I can make the next exam better?" Normally your teacher will be happy to help you with this.

Method 3 of 4: Get feedback on a manuscript

  1. Email someone you know first. If you want comprehensive feedback, it is best to give your manuscript to someone you know, preferably a friend or colleague. When you email someone like that, do it the way you normally would. You don't suddenly have to be more businesslike than usual. If you were to call them instead of emailing them for other questions, it would be smarter to call them first. If you choose an e-mail instead of a phone call, send an e-mail first asking if they would like to take the time to provide feedback on your manuscript. Only when the person responds positively, do you send the manuscript to them (in a second e-mail).
    • Even if you have previously spoken to the person you are asking for feedback about your request, please briefly explain what your request is in the email in which you are sending the manuscript.
  2. Email an expert. Sometimes you want a real expert to look at your manuscript. Send an email to an expert you know and explain why you are asking for feedback. Don't be pushy. Be aware that the expert's time is likely to be scarce, and write something like, "I understand if you don't have time to give me feedback." You could even ask if the expert you're emailing knows someone who might have time, if they don't.
  3. Do not mail the manuscript to anyone unsolicited. You may not even get a response unless you offer in the email to pay the recipient for their help. If you send an unsolicited email to a famous writer or writer, chances are your email will end up in the trash, as a famous author will receive hundreds of such emails. Instead of turning to famous people, ask someone close to you first. For example a friend, a colleague or a teacher. They are more likely to want to help you.
  4. Be specific in what kind of feedback you want to receive. For example, indicate that you like to receive constructive criticism. Also indicate how detailed you want the feedback to be, and whether the feedback should only be about the content (is it a nice story, for example) or also about the form (grammar, spelling, design). If the person you ask for feedback knows what you need, he can help you better.
    • Positive feedback (what the other likes about your manuscript) helps you to better understand the strengths of your manuscript.
    • Good feedback is always constructive, even if the feedback is negative. If you receive negative feedback, please take a moment to respond. Remember that the other person sincerely wants to help you. Getting negative feedback is no fun, but it does help you improve your manuscript. So thank the feedback provider for their feedback, even if it is negative.
  5. Give the recipient time to respond. If you have asked for detailed feedback on a manuscript for a book, don't expect the feedback in your mailbox within day. And not within a week. It takes time to read and comment on a long manuscript. If you have a deadline, make sure the feedback provider knows in advance. Ask the feedback provider if he can give the feedback before a certain date. Keep in mind that the feedback provider has other things to do; he will not be able to work on your manuscript full time.
  6. Thank the feedback provider for their help. If the feedback giver is a friend of yours, consider giving a small thank you gift. For example a box of chocolates. If a colleague or teacher has given you feedback, you can send an email to thank them. Let the feedback provider know how much you appreciate that they have taken so much time out to help you. If you don't thank the feedback provider, they will get the impression that you don't appreciate their help, and they won't want to help you so quickly next time.

Method 4 of 4: Get feedback from customers

  1. Don't ask too many questions. Customers already receive a lot of surveys, from just about every company. If you want to make sure that a customer throws your email directly into the trash, put in a whole laundry list of questions. If you want the customer to make the effort to help you, stick to one or two questions.
  2. Ask open questions. Instead of asking yes / no questions, phrase your questions in such a way that you get a more comprehensive answer. Instead of asking, "Would you recommend us to a friend?" you ask, "How would you describe us to a friend?" Answers to essay questions give you more information than a simple yes / no question.
  3. Let the customer know that you will respond quickly. This makes it clear that you are really going to do something with the customer's feedback, and that it will not disappear into an anonymous inbox. You're also likely to get more candid feedback if the customer knows they're going to get a response from you.
    • When you respond, be honest and professional. With the ease with which customers post negative experiences on social media these days, you'll have a bad reputation before you know it. Always respond sincerely and professionally.
  4. Do not use Flash or other additions that make your mail slow. If a customer has a slow internet connection, chances are he will delete the email as soon as he sees it not loading. Remember that the feedback is often more important to you than to your customer.
  5. Use a well-designed font and design. You want your email to look clear and professional. An email with poor-quality images or with the Comic Sans font doesn't leave a very good impression on your customer. Instead, use more common fonts such as Times New Roman or Arial and keep images to a minimum.
  6. Make sure your email is suitable for all devices. An email consisting of one column is more flexible than when you opt for a design with multiple columns. Also make sure that your font size is not too small. You want your email to look good on laptops, smartphones and tablets. Because many people read their emails on their phones, it is important to take this into account in the format of your email.

Tips

  • Don't bother people; if someone says they don't want to give feedback, leave it at that.
  • Use normal etiquette as you would with other emails.