Content

• To step
• Method 1 of 3: How to recall emails in Outlook 2010 and 2013
• Method 2 of 3: How to recall emails in Outlook 2007
• Method 3 of 3: How to recall an email in Outlook 2003
• Warnings

Microsoft's Outlook offers you the option to recall a sent email within your exchange network. If you accidentally send an email to a colleague, you can try to recall it before it can be read. Follow the instructions below to retrieve an email in Outlook 2003, 2007, 2010 and 2013.

To step

Method 1 of 3: How to recall emails in Outlook 2010 and 2013

1. Open Outlook immediately after discovering that you have sent an incorrect email.
2. Go to the Sent Items folder.
3. Open the email you want to recall.
4. Choose “File”> “Info.” You should now see several options on the right side of the screen, including "Message Resend and Recall." Click on that option.
5. Wait for the “Recall This Message” dialog box to open.
6. Choose 1 or 2 options. You can delete unread copies of the email or create a new message to replace the deleted copies.
   • Click on the radio button of your choice.
   • If necessary, tick the box where you will receive a message whether the action has been successful for each recipient of the e-mail. Do not check this box if you have sent a bulk email, or your inbox will soon fill up.
   • After you have made your choice, press “OK”.
7. Rewrite your message if you chose the replace option. Send it again.
8. Go back to the message and check the Report tab to see if the recall of the email was successful.
   • You can also use the Tracking section of the email header to view the results for all of your recalls.

Method 2 of 3: How to recall emails in Outlook 2007

1. Look in the Sent Items folder.
2. Find and select the email you want to delete or replace. Make sure the e-mail is sent via an exchange server, and not via another party's e-mail server.
3. Select “Actions” in the header of the message.
4. Choose “Other Actions.”
5. Scroll down and choose “Recall this message.”
6. Decide if you just want to delete unread emails or if you want to replace them too. Click on “OK” after you have made your choice.
   • You can also indicate in Outlook 2007 and 2003 whether you want to receive an e-mail with a confirmation that the recall of the messages has been successful.

Method 3 of 3: How to recall an email in Outlook 2003

1. Make sure the email was sent through an exchange server. This means that the email was sent to a company or exchange server address, instead of an online service such as Hotmail and Yahoo.
2. Open Microsoft Outlook. You should try to retrieve the email immediately after sending it.
   • It cannot be retrieved once opened.
3. Go to Sent Items. This folder contains a list of all messages you have sent.
4. Click on the message you want to recall. Make sure it is open in the pane to the right of the sent messages column.
5. Select the Actions menu at the top. Scroll down in the dropdown menu.
6. Choose “Recall this Message.”
7. Choose between “Delete Unread Copies” or “Delete unread copies and replace with a new message.”
   • If the email was not intended to be sent at all, choose the first option.
   • If you have forgotten an attachment or have not completed the email, choose the second option and finalize the email.
   • The email will be replaced or deleted if it is not read.

Warnings

• This article is quite accurate in itself, but you should never use this feature. Given that it only works with an active MAPI connection (where the person is logged in and is probably reading the email anyway), it will fail in most cases. It also does not work with an email via Outlook Web App, smartphone, iMAP / POP3, etc. Rather, it is more likely that using the Message Recall notification will result in the erroneous email being sent noticeably so that the recipient will correctly read the e-mail. most users will see the recall request and immediately rush to the email to read it.
• Outlook 2003 is no longer supported by Microsoft. The program will no longer be updated and technical support is no longer available.