How to respond to gratitude

Author: William Ramirez
Date Of Creation: 17 September 2021
Update Date: 1 July 2024
Anonim
How To Respond To Compliments with Grace and Gratitude
Video: How To Respond To Compliments with Grace and Gratitude

Content

Sometimes it is not easy to find the right words to answer “thank you”. Most often in a similar situation, they say "please" or "no problem." Always keep current circumstances in mind when choosing an answer. It is the situation that will dictate the right words. For example, at a business meeting, your response will not be the same as at a family dinner. It is also worth considering the nature of the relationship with the person. We respond differently to a close friend than to unfamiliar people. The most appropriate response should make a positive impression on the interlocutor.

Steps

Method 1 of 3: Work Environment

  1. 1 Use sincere answers in your work situation. Demonstrate sincerity in formal meetings and business relationships, but avoid informal responses to gratitude.
    • In a business setting, informal responses are inappropriate. For example, don't use the phrases “no problem,” “happy to please,” and “that's a little thing” when talking to a client or customer.
    • Your responses should be sincere and warm.
    • After the meeting, you can send an email or note acknowledging your business relationship. In this case, the person will definitely remember your willingness to help!
  2. 2 Give people a sense of exclusivity. In response to "thank you", you should say words that allow the person to experience the exceptional and unique nature of your relationship.
    • For example, say, "This is an integral part of our customer policy that you can always count on when working with us."
    • Answer: “Partners should always help each other. Thank you for your cooperation. "
    • If you are familiar with the client, then use an individual answer. For example, say, “It's always a pleasure to work with you. I wish you success with next month's presentation. "
  3. 3 Tell: "We are always glad to cooperate." This is a simple yet classic and always appropriate response to gratitude.
    • For example, if a partner says "Thank you for the signed contract", then you can answer: "We are always glad to cooperate with you."
  4. 4 Reply warmly to customers and customers. In a conversation with a customer or client, you need to show that you value cooperation.
    • Say, "It's always a pleasure to deal with you." Try to speak sincerely and warmly. Show that you are grateful for the opportunity to collaborate with the person.
    • Answer: "Contact." Show that you enjoy your job and are committed to being helpful. If you serve a customer in a store and in response hear gratitude for help in choosing a product, then say: "Contact, I am always glad to help."

Method 2 of 3: Email or Message

  1. 1 Be aware of the recipient's personality when replying to thank-you notes. There is no standard response to a thank you letter. Your answer must match the expectations of the addressee and your character.
    • Start from your own personality. If you are very outgoing, respond to thank-you letters and messages with “please” or “glad to help”.
    • Always consider the identity of the recipient.Young people rarely expect a response to thank-you messages or letters, while older people often have different ideas about ethics and good manners, so they will always appreciate your "please."
    • It is better not to use emoticons, images and animations in your answer. In this situation, such informal elements would be inappropriate.
  2. 2 Decide for yourself whether you need to respond to the thank you message. Just consider your personality type and the personality of the recipient. If you are very sociable in face-to-face conversations, then it is better to respond to written thanks. If you are laconic, then you can leave the letter unanswered.
  3. 3 Reply to the thank you email to continue the conversation. Write “happy to help” and move on to the next topic.
    • You can also reply to a thank you letter if it contains a question. In this case, write "not at all" and go to the answer to the question.
    • Respond to the email if it contains a comment that you wish to discuss. To do this, write "not worth gratitude" and in the continuation of the letter go to the comment you are interested in.

Method 3 of 3: Informal Situations

  1. 1 Answer: "Please". This is the most obvious and common answer to "thank you". This word shows that you accept gratitude.
    • Say please without sarcasm. You don't need to use a sarcastic tone unless you want to express general dissatisfaction with the person or the need for a service that had to be provided.
  2. 2 Tell: "Thank you!" This will allow you to express gratitude for the other person's contribution. This response contains mutual gratitude. Try not to repeat such words several times in the same conversation, but one reciprocal gratitude to one specific person is quite appropriate.
  3. 3 Tell: "I am glad to help". Show that you are happy to provide the service. A similar phrase often sounds in luxury hotels, but has a wider scope.
    • For example, if a friend says, "Thank you so much for a delicious dinner!" This will let you know that you enjoy cooking for others.
  4. 4 Tell: "You would do the same for me." Show the mutual nature of your relationship, in which everyone is ready to help. This phrase will emphasize your confidence in your partner's ability to help and reciprocity.
    • For example, if a friend says, “Thank you for helping me move. I don’t even know what I would do without you! ”- then tell him:“ You would have done the same for me ”. You realize that friendship is based on reciprocity, and boldly declare it.
  5. 5 Answer: "No problem". This is a common answer that should not be overused, especially in a business environment. Show that you do not attach much importance to your contribution. In some cases, this answer is quite appropriate, but sometimes it can downplay the impact of the situation on strengthening the relationship.
    • Say "no problem" when it really is. If you had to spend time or effort, then do not hesitate to accept the gratitude of the interlocutor.
    • For example, if a friend says "thank you" for taking her things out of the trunk of the car, then it is appropriate to say "no problem."
    • Don't say “no problem” in a dismissive tone. There is no need to show that you deliberately did not make an effort for the service you are being thanked for. In this case, your friend or business partner may feel that you do not value the relationship.
  6. 6 Choose an informal answer. A variety of words and phrases can be used to respond to gratitude in a friendly or informal setting. They will be appropriate when grateful for a minor service and will not take much time.
    • Say, "This is a small thing." Don't use this answer too often. It is appropriate when someone is saying “thank you” for a minor favor. As with “no problem,” this response should not be spoken in a sarcastic or dismissive tone.
    • Say, "You're welcome!" Such words will show that a person can always count on your help in such situations, and you are ready to provide a service or give advice.
    • Say, "Glad to be helpful." Express your joy at the opportunity to help a friend or acquaintance. For example, if a friend says, "Thank you for helping me fix the bookshelf," then say, "Glad to be helpful!"
  7. 7 Watch your body language. Facial expressions and gestures help to express sincerity, concern, and courtesy. Always smile when you accept gratitude. Maintain eye contact and nod back to the other person. Don't cross your arms or turn away.