Content

• Steps

Is Google Chrome not working well? There are many culprits causing this problem, be it an internet connection failure or a virus infection. It's pretty easy to fix Chrome if the software isn't working properly; If all goes bad you can reinstall Chrome, which should only take a few minutes.

Steps

Method 1 of 13: Uninstall and Reinstall Chrome

1. 

   Try reinstalling Chrome before applying other methods. Chrome can run into a lot of bugs, but most of them can be fixed by removing the current version and reinstalling the new one. Since Chrome syncs your bookmarks and passwords with your Google account, you don't worry about losing important information, the whole process only takes a few minutes.

2. 

   
   
   Uninstall Chrome.
   • Windows - Open the Control Panel and select "Programs and Features" or "Uninstall a program". Select Google Chrome from the list and click the Uninstall button.
   • OS X Open the Applications folder and drag the Chrome app to the Trash.

3. 

   
   
   Open the Chrome website on Internet Explorer (Windows) or Safari (OS X). Enter in the address bar of the browser.

4. 

   Click the "Download Chrome" button. The version that is compatible with the operating system will be downloaded automatically.

5. 

   
   
   Run the installer. Click on the setup file at the bottom of the browser window after the download is complete.
   • Set Chrome as your default browser during installation if you want. Refer to the articles on the net to learn how to install Chrome.

6. 

   Sign in to Chrome. Open the Settings menu and click the Chrome Sign In button. Enter your Google account information. Wait a while to restore the bookmark.

7. 

   Check to see if the problem is fixed. If the problem is not resolved, try one of the methods below.
   • If the problem is fixed, install the extensions at the same time to determine if they are the cause of the error.
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Method 2 of 13: Close Tab or Window is Hanging

1. Press.⇧ Shift+Escto open the Chrome Task Manager. You can click the Chrome menu (☰) and choose Other tools → The task manager.
2. Select a tab or extension from the list. All open tabs and extensions are listed. Suspended tab or extension will be specified.
3. Click the button.End the process. This will force the tab or widget to close.
4. Repeat the above action for suspended tabs and extensions. Closing all suspended tabs allows you to continue using Chrome without issue. advertisement

Method 3 of 13: Test Internet Connection

1. 

   Open another browser. You may receive an error message because the internet connection is not good. The fastest way to test the connection is to open a different browser (Internet Explorer and Safari install automatically on Windows and OS X) and try to visit some websites. If the web page loads, Chrome crashes. See next methods to fix it. If you can't load the web page, it's most likely a network connection error.
   • If you get an error message for a website, it's possible that the page is down or unresponsive.

2. 

   Check network connection. If you connect the computer to the router via a network cable, make sure the cable is plugged in properly. If connecting to the wireless network, check if the signal is good.
   • Refer to the articles on the network for ways to fix network connection errors.
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Method 4 of 13: Disable Extensions

1. 

   Click the menu button (☰) and select Other tools → Extensions. Maybe the cause of the error is an extension you have installed. Try disabling all add-ons and then turning them on one at a time until you find the cause of the problem.

2. 

   Uncheck each widget in the list.

3. 

   Restart Chrome.

4. 

   Browser test. If you still get the same error then it's not an extension, try one of the methods below. If Chrome is working properly, see the next step.

5. 

   Re-enable each extension when you find the one that caused the error. Test Chrome by loading several webpages one at a time. advertisement

Method 5 of 13: Delete Cookies

1. 

   Click the menu button (☰) and select Setting. Corrupt cookies can cause Chrome problems. Deleting cookies may solve the problem.

2. 

   Click on the "Show advanced settings" link.

3. 

   Click.Content settings... in the Security section.

4. 

   Click.All cookies and website data ....

5. 

   Click.Delete all. advertisement

Method 6 of 13: Check Proxy Settings

1. 

   Click the menu button (☰) and select Setting. Bad proxy settings can cause connection errors on Chrome. Resetting the proxy settings can resolve this issue.

2. 

   Click on the "Show advanced settings" link.

3. 

   Click the button.Change proxy settings ....

4. 

   Click.LAN Settings ... (LAN Settings).

5. 

   Don't forget to check "Automatically detect settings". Most users do not need to set up a proxy manually. If you do not connect to the proxy, double check that the proxy server information was entered correctly. advertisement

Method 7 of 13: Turn off Sandbox Mode

1. 

   Right-click on the desktop Chrome shortcut. Sandbox mode is a Chrome security feature that can cause page blanks. Try disabling this mode to see if that fixes the problem.

2. 

   Choose Properties (Characteristic).

3. 

   Click.Shortcut tab.

4. 

   More . -no-sandbox (No sandbox) at the end of the "Target" text field..

5. 

   Click.OK.

6. 

   Start Chrome using a shortcut. If the web loads, the error is in sandbox mode. It is possible that the sandbox is affected by a corrupt file or a malware infection. Browsing the web without using sandbox mode is risky, you should disable Chrome and either remove the malware or reinstall Chrome. advertisement

Method 8 of 13: Clean Archive Folders

1. 

   Turn off all Chrome windows. Corrupt user files can cause Chrome to crash. Cleaning up these files can fix your Chrome problem.

2. 

   Open the Control Panel and select "Folder Options".

3. 

   Click.View tab and select "Show hidden files, folders, and drives". Click the OK button.

4. 

   Navigate to Chrome user data folder. Find .

5. 

   Delete all files at this location.

6. 

   Start Chrome. advertisement

Method 9 of 13: Reset Chrome

1. 

   Click the menu button (☰) and select Setting. Resetting Chrome will erase all user data. If you sync Chrome with your Google account, your saved bookmarks and passwords can be easily recovered by signing in again after restoring Chrome to factory settings.

2. 

   Click on the "Show advanced settings" link. Scroll down to the bottom.

3. 

   Click.Reset settings.

4. 

   Sign in to Chrome. Open the Settings menu and click Sign in to Chrome. Enter your Google account information to sign in. advertisement

Method 10 of 13: Scan for Viruses and Malware

1. 

   Don't forget to update your anti-virus software.

2. 

   Run an adware scan. Two of the most popular programs are Malwarebytes and Spybot.
   • Refer to the various online articles on how to remove viruses and malware.
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Method 11 of 13: Disable unnecessary plugins

1. 

   Access the plugin menu. Type "chrome: // plugins" into the address bar of your browser. Refer to the articles on the web to learn how to disable plugins on the web.

2. 

   Disable unnecessary plugins. Some plugins slow down Chrome. Disable them if not in use. advertisement

Method 12 of 13: Use the RAM-Saver utility

1. 

   Go to the Chrome archive. Chrome's online repository is where you can install extensions for free.

2. 

   Install The Great Suspender. If you have a lot of tabs open, this add-on will "freeze" tabs you don't use. This will save RAM and help Chrome to boot and respond faster. advertisement

Method 13 of 13: Check Settings after Update

1. In the latest update of Google Chrome on 64-bit systems, many users reported that the video was not displaying well. The easiest way to fix this problem is to go to Chrome's Settings ("chrome: // settings /" in the address bar) and open the Advanced Settings at the bottom of the page. When you reach the bottom of the page, you'll see the "Use hardware acceleration when available" dialog box in the System section. Do not check (or leave this dialog blank). Once done, delete all browsing data (Ctrl + Shift + Delete) and restart Chrome. This might fix the video problem, otherwise you check "chrome: // conflicts /" and / or make sure all your machine's drivers are up to date. advertisement