How to Check Voicemail from another Phone

Author: Laura McKinney
Date Of Creation: 1 August 2021
Update Date: 1 July 2024
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Vonage How-To: Check Voicemail from Any Phone
Video: Vonage How-To: Check Voicemail from Any Phone

Content

It can be a little difficult to imagine, but there will be times when you don't have to carry your phone with you and need to check your voicemail. Today, most carriers have simple procedures that allow people to access their voicemail when using another phone. Checking other landline voicemail follows the same simple steps. To check voicemail from another phone, you need to call your number, press the star or pound key (depending on carrier) and enter the PIN.

Steps

Part 1 of 3: Accessing voicemail

  1. Call your number. This is quite simple, just use any phone and dial your mobile or landline number.
    • Full dial. However, you need to make sure that no one is actually on the line when the call is ringing.
    • Don't forget to enter the area code before dialing.

  2. Press the star or sharp key. Depending on your carrier, you will need to press either of these keys next. Usually it will be the star key.
    • When voicemail starts, you need to press the star ( *) or pound (#) key.
    • For AT&T, Sprint, U.S. Cellular and T-Mobile in the US, press the star key ( *).
    • Verizon, Bell Mobility, and Virgin Mobile users press the pound (#) key.
    • With other carriers, you can check on their website or call their customer service call center to be sure.

  3. Enter the PIN code. You need to know your PIN or password to check your voicemail. If you don't have this code, you can ask your carrier.
    • You will hear instructions for entering a PIN.
    • Press the hash key after entering the PIN.
    • Follow the instructions to listen to your voicemail. Usually you will press certain numbers (such as 1). That's all you need to do. Now you can listen to voice messages.
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Part 2 of 3: Reset PIN or Password


  1. PIN reset. Maybe you have forgotten your PIN / password, or you haven't set up this protection in the first place. This is a common problem.
    • Most carriers have detailed instructions on how to change a password. For example, to change the T-Mobile carrier password, press and hold the "1" key, then press the star key, then press the 5 key to access the password protected layer. Next, you press 1 to change the password.
    • You can change the Sprint carrier password on the web by selecting the my preferences tab (my preferences) and selecting the "things I can manage online" section (which I can manage online).
    • You can reset your PIN by calling your carrier if you forgot it or didn't set it up from scratch. Some sites will allow you to do this online.
  2. Define default PIN. With some carriers, we can look up the default PIN, sometimes even the full zero code.
    • For phones like AT&T, the default password is your phone number (no area code).
    • A PIN usually consists of 4 digits.
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Part 3 of 3: Troubleshooting common problems

  1. Stop virtual voicemail. Sometimes we see the voicemail icon, but when we check it, it doesn't. This problem is very easy to fix.
    • This is an issue that has been reported by users to many different carriers and phones.
    • Many experts recommend that you call your phone and leave a voice message yourself. Then delete the voicemail.
  2. Leave voicemail without waiting for the phone to ring. There may be times when you want to leave someone voicemail without waiting for the phone to ring.
    • There are many services that you can pay for and leave voicemail without waiting for the recipient's phone to ring.
    • If your phone is damaged, you can still check your voicemail by following the steps above, even if the phone doesn't ring.
  3. Stop the calls going to your voicemail. If all calls go directly to voicemail, you may need to change the settings on your phone.
    • With the iPhone, make sure the "do not disturb" feature is not turned on. Just open the settings (settings) and choose do not disturb.
    • Check if your phone is in airplane mode. If so, turn off airplane mode.
    • You need to make sure that you do not activate call forwarding on your device and that the phone is not out of range.
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Advice

  • Some carriers may still block this feature, but most will still allow you to check voicemail from another phone.
  • Most carriers won't charge you a fee when you check your voicemail from another phone. However, there are exceptions, so you need to check the plan.
  • You can get into big legal trouble if you have access to someone else's voicemail. You should only use these instructions to listen to your voicemail.