Content

• Steps
• Advice

If you accidentally delete or accidentally lose your WhatsApp chat history, you can still restore it. Every day, at 2 a.m., WhatsApp automatically archives chats for seven days, creates a backup and saves it to your own phone. You can also set up your phone to back up chats to the cloud. If you just need to restore the chats from the last backup and the information has been backed up to the cloud, uninstalling and reinstalling the app is the easiest way to go. However, since the storage device backs up every night for up to seven days, you can go to a specific date of the previous week and use the backed up files.

Steps

Method 1 of 3: Restore the last backup

1. 

   
   
   Check if the lost data is backed up. At this moment, don't create a new backup because when you do, the last backup will be overwritten and lose the messages you want to restore.
   • Open WhatsApp and tap Settings.
   • Click Chats then Chat backup.
   • Look at the date of Last backup (Last backup). If the above backup contains the messages you want to restore, continue with this method. If not, you can go to another method.

2. 

   
   
   Remove WhatsApp from your phone. To recover deleted messages, you need to uninstall all apps first.

3. 

   Go to your phone's app store and download WhatsApp again.

4. 

   
   
   Run the application from the home screen.

5. 

   Agree to the terms and conditions of use. Next, enter your mobile phone number.

6. 

   Message recovery. The next screen will show you find a backup of the message for your phone. Click “Restore” and wait for the restore to be completed.
   • By default, WhatsApp will automatically create a backup of all your messages every day at 2 a.m. The last saved backup will be the one that was uploaded.
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Method 2 of 3: Restore an older backup on Android

1. 

   Open the application tray. By default, the phone stores the internal backup file for the last seven days, while Google Drive stores only the last backup.

2. 

   Press File Manager (File management).

3. 

   Press sdcard (SD card).

4. 

   Press WhatsApp.

5. 

   Press Databases (The databases). If not saved in SD card, there is a possibility that your data has been stored in internal / phone memory.

6. 

   Rename the backup file you want to restore. Rename the word msgstore-Year-Month-Date.1.db.crypt12 to msgstore.db.crypt12.
   • Older backups will likely be located on older protocols, such as crypt9 or crypt10.

7. 

   Uninstall WhatsApp.

8. 

   Reset WhatsApp.

9. 

   Press Restore. advertisement

Method 3 of 3: Restore older backups on iOS

1. 

   Download File Manager from the App Store app store.

2. 

   Install on your phone.

3. 

   Open File Manager.

4. 

   Press sdcard.

5. 

   Press WhatsApp.

6. 

   Press Databases. If not stored on SD card, there is a possibility that the data is saved in your phone's / internal memory.

7. 

   Rename the backup file to restore. Change from msgstore-Year-Month-Date.1.db.crypt12 to msgstore.db.crypt12.
   • Older backups will likely reside in older protocols, such as crypt9 or crypt10.

8. 

   Uninstall WhatsApp.

9. 

   Reinstall WhatsApp.

10. 

    Press Restore. advertisement

Advice

• The ability to completely restore chat history is a function of Blackberry 10.
• It may take a while to complete the first backup. It is therefore recommended that the phone be plugged in to prevent the phone from being powered off during this backup.
• Do not create a backup when accidentally deleting messages. When you do, the old backup (containing the chat you want to restore) will be replaced.