How to deal with angry people

Author: Eric Farmer
Date Of Creation: 12 March 2021
Update Date: 1 July 2024
Anonim
The BEST way to handle an ANGRY person with emotional intelligence
Video: The BEST way to handle an ANGRY person with emotional intelligence

Content

In school corridors, comments under posts on social networks, at meetings in large and small organizations, the question often arises: "Why are people so angry?" We have all encountered and continue to deal with not the most pleasant people at some point. The article discusses how to effectively communicate with evil people and not give yourself offense.

Steps

Part 1 of 3: Control Your Reactions

  1. 1 Become aware of control over the situation. People cannot control other people's behavior, but they are quite capable of controlling their reactions. Sometimes others act meanly in order to provoke a certain reaction, but the answer is always up to you. A person always controls his reactions and the further development of the situation.
    • Sometimes it is possible to prevent contact with such a person, so use occasions like social situations or breaks to distance yourself from angry people. Decide clearly when you shouldn't interact with or communicate with them.
    • People with extremely positive attitudes are able to outweigh negative behavior with their optimism. Learn not only to avoid mean people, but also to influence them with your kind attitude.
  2. 2 Show compassion. Sometimes such people try to hide deeper problems with their behavior. Often, the head school bully and bully suffers from unthinkable abuse at home.
    • Anger can be accompanied by frustration, irritation, or intolerance. If the person is experiencing these emotions, say, "It looks like you need a break. Shall we continue in 5 minutes?" or: "Is there anything I can help you with?"
    • Try observing such a person to better understand the situation. You may be taking the problem too personally or misinterpreting someone else's behavior. Through compassion, the person will understand that you are able to view their personality in isolation from their behavior.
  3. 3 Be decisive. Self-confidence allows you to defend your interests and at the same time do not forget about respect for the interlocutor.In some situations, you will have to deal with evil people who do not accept compassion, so generosity will get you nowhere. It is important to speak directly and show that you will not let others just overstep your interests and needs.
    • For example, in a school cafeteria, another student puts his tray next to yours and demands to clean up after it. Try to fight back firmly. Look him in the eye and say in a calm voice, "I'm not going to do this." The guy will repeat his demand, but every time he will hear your "No". So he will understand that you will not give up your decision.
  4. 4 Become aware of your feelings when dealing with such a person. You should be fully armed next to an evil person, because he is capable of an insidious act at any moment. Feel your emotions when dealing with such a person. Don't push your feelings away and don't discount them. Try to name your emotions.
    • The easiest way is to suppress unpleasant sensations, but this is the wrong approach. Over time, the cup of patience will overflow, and emotions will rush out.
    • Accept and analyze your feelings to understand the reasons for the situation. Does your answer add fuel to the fire and give you a new reason to hurt you? It is not uncommon for angry people to choose their victims from among those who are too upset to have fun or show strength.
    • Try to observe the person from the outside and understand how he interacts with others. Does the bad attitude only affect you or everyone around you?
  5. 5 Mitigate the consequences. Take care of yourself and try to calm down. If you prepare for the inevitable conversation, then your reaction to the words and actions of the interlocutor will not be so painful.
    • Deep breathing and positive affirmations can help you pull yourself together after a fight with an unpleasant person. He's just waiting for you to get upset or upset, so it's in your best interest to learn how to control your reaction to stimuli.
  6. 6 Practice mindfulness. Take time to focus on your body, learn ways to deal with stress, or relieve tension through meditation and mindfulness. Dealing with an angry person is exhausting, so learn to deal with fatigue.
    • Try examining your body condition to relieve tension. First you need to lie down on a flat surface (bed or floor). In the office, try relaxing in a chair if you can't get comfortable on the couch. Do not think about anything other than the inner sensations in your body. First, tense and relax your fingertips to release the tension. Work each muscle group until you feel complete relaxation. This usually takes about 15 minutes.
    • Check out other relaxation techniques on YouTube if you feel more comfortable listening to instructions and repeating after an instructor.

Part 2 of 3: Learn to Stand Up for Yourself

  1. 1 Use confident body language. When confronting an evil person, it is important to be bold and confident. Straighten your shoulders, lift your chin, and maintain eye contact.
    • You can confidently respond to provocations or ignore them. It's up to you, but confidence is the key to success.
  2. 2 Point out inappropriate behavior. Tell the person what you think of their words or actions. Often vile people simply hide internal problems behind negative attention, so do not take such attacks personally. Show that it was the word or action that upset you, not the person.
    • "During the meeting, your constant teasing me sounded insulting." Sometimes straightforward remarks on the merits help you achieve your goal.
    • Do not indulge in vague explanations. For example, you do not need to abstractly declare to a person that he acted meanly. We need specifics. Try to explain that injecting you in front of other employees embarrassed you. Be clear and to the point.
  3. 3 Suggest a way to avoid problems. Instead of commenting on inappropriate behavior, explain how you could have avoided the problem.
    • For example: "Next time, try first to express your comments on the work to me personally, and not to all colleagues. I would be extremely grateful."
    • Another way to change the nature of a situation is to ask the person for help. So he will be able to show his abilities and not attract negative attention. Show that you value them as a professional. This often helps build working relationships.
    • Stretch out the olive branch first and be kind to find common ground and solve your problem. If the person accepts positive attention, then his attacks in your direction should stop.
  4. 4 Contact your senior or senior if things get out of hand. Take your time and try every possible approach, as the involvement of a third party can affect your relationship in the long run. If you rarely see a person and almost never communicate, then you should not involve someone else.
    • For example, bullying is prohibited in all educational and work institutions. If you become the target of bullying, then contact a reliable person who can help.

Part 3 of 3: Dodge Attacks

  1. 1 Answer short and direct to end the conversation sooner. In some cases, there is simply no way to avoid communication, but you can shorten the conversation time. Try to be short and clear.
    • For example, if a person tries to hurt you in every conversation, then try to communicate with him mainly through e-mail.
    • When meeting face to face, think about your words in advance in order to quickly end the conversation: "Hi, I'm in a hurry to the meeting, but I want to clarify how the work on the report is progressing."
  2. 2 Find a reason to leave. An excuse or excuse is a very important aspect. If you need to ask for help, then contact the person right before lunch so that you can immediately leave and not listen to his comments.
    • Your appearance should directly hint at the need to leave. For example, put on your coat and stand at the door. Take control of the situation and leave immediately after a brief exchange of remarks, as if you are very busy. Don't give the person time to get you in trouble.
    • For example, say, "It's time for me to run to lunch. We'll talk later."
  3. 3 Try to avoid the person. Sometimes it's entirely possible to dodge a conversation with an unpleasant person (for example, a cashier in a supermarket), but in other cases, such a chance may simply not exist (a boss at work). Evil people radiate negative energy, so try not to get too close to maintain a positive mindset.
    • If it is impossible to avoid the meeting, then consider each conversation as a chance to show compassion and be patient. Try emitting positive vibes in response.
  4. 4 Get support. Dealing with evil people is exhausting. It is important not only to bypass such people, but also to surround yourself with good friends who are ready to support you. Receive the much needed nourishment of kindness and neutralize negative energies.