Content

• Steps
• Advice
• Warning

Game consoles often fail to recognize and read dirty game discs. Dirt, lint, and fingerprints on the disc can even cause system failure. When cleaning the dish, always clean it in the gentlest way first, as similar dirt and scratch removal measures can cause more damage if you overuse it. If the game still does not run, try taking turns to use more powerful cleaning methods. Also, it's a good idea to clean the player, especially if you keep getting the error with many different games.

Steps

Method 1 of 3: Clean the game disc with water

1. 

   Clean the plate only when necessary. Clean the disc if you see dirt on the reflective surface (the side without labels), or if the console or computer is unable to play the disc. You do not need to clean it often, as this can easily scratch the disc.

2. 

   
   
   Find clean, soft towels. Always use a soft, lint-free material, such as microfiber or cotton. Do not use rough materials like paper towels or toilet paper.

3. 

   Wet a small area of ​​the towel. Apply a little tap water to a towel and wring it out.
   • Never use household cleaning products as these can damage the dishes.
   • Disc recovery products are often described with the "scratch recovery" or "CD / DVD recovery" feature.

4. 

   
   
   Hold at the edge of the game disc. Do not touch the surface of the disc with your fingers. Point the reflective side (the side without the label) towards you.
   • If the surface of the label is visibly dirty, you can also use this method - but be extremely gentle, as sometimes wiping the label side too hard will damage the data on the disc.

5. 

   
   
   Wipe the surface out from the center with a damp cloth. Use a damp cloth to gently wipe the dish from the center outward in a straight line. Repeat until the entire surface of the dish has been cleaned.
   • Never circularly wipe the surface, as this could damage the disc.

6. 

   Repeat with the dry towel. Wipe the reflective face again. This time, use a dry towel to wipe away the moisture. Don't forget to do the same wiping straight from the center of the disc to the edge. Wipe with a dry cloth is more prone to scratches than a damp cloth, so be extremely cautious at this step.

7. 

   Wait 2 minutes before checking. Place the disc down with the reflector facing up.Wait at least 2 minutes for the moisture to evaporate. When the disc is completely dry, put it in the reader of the console or computer and check to see if the problem is fixed.
   • If the disc still fails, you can try the other method below. If the other games are not running either, you need to clean the player.
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Method 2 of 3: Another method of cleaning dishes

1. 

   Understand the risks. Most game disc manufacturers do not recommend users to use any detergent other than water, but only with water it is difficult to clean thoroughly. The following alternative methods are listed in descending order of safety. You must always use gentle handling when cleaning to reduce the rate of scratches.

2. 

   Send the disc to the repair service. If you don't want to take the risk, look for a local postal disc repair service. These services are often equipped with polishing machines or specialized cleaning products that are rarely available in the market.

3. 

   Remove fingerprints and grease with rubbing alcohol. This method will not fix scratches, but it will eliminate grease and oil stains. Soak a little isopropyl alcohol on a clean cloth and wipe from the center of the plate. Carefully wipe off the moisture with a dry cloth with the same motion, then let the dish stand for 2 minutes to dry completely.
   • Because dry towels can cause scratches, some people often let the disc dry naturally for half an hour or more.

4. 

   Buy a disc cleaning spray. If the game still won't start, you can purchase the disc repair spray and follow the instructions on the package to clean the disc. This product is also called "CD / DVD repair" or "scratch repair".
   • We do not recommend using the machine or polishing disc that comes with the disc repair product because of the high risk of damage.
   • Always read the warnings carefully to ensure that this product is safe for your disc type.

5. 

   Use toothpaste that does not contain whitening agents, does not control tartar. Toothpaste is mildly corrosive, can remove scratches with little damage. To minimize the risk, you should avoid using whitening toothpaste and control tartar as they are more prone to abrasion. Apply toothpaste on the plate as if you would clean it with water or rubbing alcohol (see previous description).
   • Toothpaste must be in a viscous form. Do not use powdered, liquid or gel toothpaste.

6. 

   Choose a safe polish. If the toothpaste doesn't work, you can turn to plastic, interior or metal polishes. Although also slightly abrasive, but these active ingredients are not specialized for game discs, so there is a higher risk of damage. Before using it, always check the ingredient list for "solvent", "petroleum" or a petroleum based product, as these can be absorbed through the CD. and data destruction. If the product smells like kerosene or gasoline, do not use it.
   • Some users report that Brasso metal polish is quite effective, but this product contains mild solvents. You should consider before using.

7. 

   Use clear wax. Deep scratches can be overcome by applying clear wax and then polishing with a clean, dry cloth in a straight line from the center out. Use 100% carnauba wax or another petroleum-free product. advertisement

Method 3 of 3: Clean the player

1. 

   Blow the dust. Use a hand bulb and gently blow dust off the player. You can also use a compressed air spray, but be careful because excessive force may damage fragile components.
   • Always hold the spray bottle upright when in use, as the propellant can leak if it is tilted on its side.

2. 

   Buy a dedicated lens cleaner (eye reader). If the console or computer is unable to play a new, scratched disc, you may need to clean or repair the player. Lens cleaner will only remove dust, unable to remove grease or adhesive stains. However this product is easy to use and might be worth a try. Usually, the product will have two parts: the toilet dish and the solution bottle to drip onto the dish before entering the machine.
   • Make sure this cleaning solution is designed for your current drive, such as a DVD player or PS3. Even if you use the CD cleaner with a DVD player, it may damage the device.

3. 

   Eye hygiene reading. If the above steps do not work and you do not want to bring the player for repair in a professional place, remove the player and clean the reading eye. If the device is still within the warranty period, be aware that self-disassembly will likely result in the product being refused repair or replacement by the manufacturer for free. If you accept this risk, proceed as follows:
   • Power off and unplug the device.
   • Use a screwdriver to remove the player. Some sides of a console can be removed by hand, but you should avoid using force unless the specific model instructions recommend this. Continue removing until you see the reading eye, the circular drive, and the surrounding area.
   • Observe the reading eye. This is a small glass detail. Tiny scratches usually don't matter, but deep scratches will need professional treatment. Usually the cause is dust or dirt, and you can treat it by:
   • Apply 91% + isopropyl alcohol to a cotton ball or cotton swab. Gently wipe the reader clean and then allow the component to dry itself before replacing it in the player.
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Advice

• Immediately blot any spilled liquid with a soft cloth. Do not scrub or wipe the liquid, as this may damage the surface of the dish.
• Store the game disc in the original plastic container so that it stays clean and safe.
• Remove the disc before moving the console or computer to minimize damage.

Warning

• Do not wipe with your hands, as this will make the condition worse.
• Soap, solvents, or other corrosive cleaners can cause permanent damage to the game disc.
• Do not use machines to clean the disc, as these can cause permanent damage to the surface of the game disc.
• Some discs store data just below the label. Do not clean the surface of the label unless it is visibly dirty, and be extremely careful when doing so.
• Do not put tape or labels on the disc.