Content

• Steps
• Part 1 of 2: Canceling a Premium Subscription
• Part 2 of 2: Deleting a Spotify Account
• Tips
• Warnings

This article will show you how to permanently close your Spotify account. Since the account cannot be deleted in the Spotify mobile app, you will have to do it on your computer. If you have a premium subscription, please cancel it first and only then close your account.

Steps

Part 1 of 2: Canceling a Premium Subscription

1. 1 Go to the Spotify website. Enter https://www.spotify.com/ into the address bar of your browser. If you sign in automatically, you will be taken to your personalized dashboard.
   • Continue to the next step if you don't have a premium subscription.
   • If your browser does not remember your credentials, click on "Log In" in the upper right corner of the page, enter your email address and password for your account, and click on "LOG IN."
   • Premium subscriptions cannot be canceled on mobile Spotify.
2. 2 Press Profile (Profile) at the top right of the page. After that, a drop-down menu will appear on the screen.
3. 3 Press Account (Account) in the dropdown menu. This will open your Spotify account page.
4. 4 Click on the black button MANAGE PLAN (Subscription Management) under the Spotify Premium heading on the right side of the page.
   • If this option is not available, click on the “Account” tab at the top left of the window to make sure you are on the correct page.
5. 5 Click on the green button CHANGE OR CANCEL (Change or cancel).
6. 6 Click on the gray button CANCEL PREMIUM under the heading “Change plans” on the right side of the page.
7. 7 Press YES, CANCEL (Yes, cancel) to cancel your premium subscription. After that, you can safely proceed to closing your account.

Part 2 of 2: Deleting a Spotify Account

1. 1 Go to the Spotify customer support page. Enter https://support.spotify.com/contact-spotify-support/ into the address bar of your browser. If you log in to your account automatically, you will be taken to the CONTACT SPOTIFY page.
   • If not, enter your email address (or username) and password and then click LOG IN.
2. 2 Press Account (Account). This option is located under the heading "Please select a category" at the top of the page.
3. 3 Press I want to close my Spotify account permanently (I want to permanently close my account) in the middle of the page.
4. 4 Click on the black button CLOSE ACCOUNT (Close account) at the bottom left of the page.
5. 5 Click on the blue buttonCLOSE ACCOUNT at the bottom right of the page.
6. 6 Check your account. Take a look at the account name on the page to make sure it is the account you want to delete.
7. 7 Scroll down and click on CONTINUE (Continue) at the bottom right of the page.
8. 8 Check the box next to “I understand, and still want to close my account” at the bottom of the page. You may have to scroll down to see it.
9. 9 Press CONTINUE in the lower right corner of the page to confirm your decision. Spotify will then send you an email.
10. 10 Open an email from Spotify. Log in to the email account you signed up with Spotify, then click on the Spotify email “Please confirm you want to close your Spotify account”.
    • If you signed up for Spotify through Facebook, open the mail with which you registered your Facebook account.
11. 11 Click on the green button CLOSE MY ACCOUNT (Delete account) in the letter. This is the final part of the uninstallation process. Thus, you confirm the deletion of your Spotify account.

Tips

• You can restore your Spotify account within 7 days of closing. To do this, open the “This is our last goodbye email” from Spotify and click on the “REACTIVATE MY ACCOUNT” link.
• Be sure to uninstall the Spotify app from your phone, tablet and / or computer afterwards.

Warnings

• After seven days have passed since the account was closed, during which it can be restored, it will no longer be possible to return account data, playlists, subscribers or username (if you want to register again).