Content

• Steps
• Method 1 of 2: Deactivate your phone by contacting your carrier
• Method 2 of 2: Deactivate your phone using the IMEI code
• Tips

Nowadays, an incredible number of people have mobile phones. In addition, many people go out on the street with their phones in one way or another every day. Someone loses the phone or it can be stolen ... In both cases, you must deactivate it immediately. There are not many deactivation options, but you need to do this to prevent misuse of your mobile phone. You must respond quickly and without hesitation to prevent the use of a stolen or missing phone.

Steps

Method 1 of 2: Deactivate your phone by contacting your carrier

1. 1 Contact your mobile service provider. This will not be difficult, as you can call the service number or technical support.
2. 2 Inform that you need to deactivate your mobile phone. Please indicate the reason for the deactivation, for example, the loss of your phone or theft.
3. 3Provide your mobile provider with your name and account number information.
4. 4 Enter the phone number you want to deactivate. From the moment you confirm your desire to deactivate the phone, it will no longer function and no payments will be credited to your account.

Method 2 of 2: Deactivate your phone using the IMEI code

1. 1 Find out the International Mobile Equipment Identity (IMEI) for your phone. This is a code that is usually printed inside the phone, in the battery compartment.
   • When buying a phone, be sure to write down the IMEI code or serial number in case it is lost or stolen. Store them in a safe place.
   • You can also dial * # 06 # on your phone to get the IMEI code.
2. 2Call your cellular provider and talk to the operator.
3. 3Tell your carrier that you lost your phone or that it was stolen, so you want to deactivate it.
4. 4Provide the operator with your phone number and personal data.
5. 5Dictate your phone's serial number or IMEI code.
6. 6 Confirm your wish to deactivate the phone. The operator will deactivate your phone after your confirmation.
   • Not only the number will be deactivated, but the phone itself will become unusable.

Tips

• Save the IMEI code in advance in case you need to completely deactivate your phone.
• Use a passcode on your phone to save time and personal information before the phone is deactivated.