Content

• Steps

iPod will lock completely if disabled. The only way you can use it again is to restore your iPod using iTunes or iCloud. If you have a backup, you will be able to restore your data, but this process will erase all content stored on your iPod. Also, no other way to unlock iPod is disabled.

Steps

Method 1 of 4: By iTunes

1. 

   Connect iPod to computer. If the iPod is disabled, the only way to unlock it is to erase it and reinstall it. If you have a backup, you can also restore it, otherwise you will lose all your data. No way to unlock iPod is disabled unless you enter the correct passcode or erase the data on the device.
   • If you don't have a computer with iTunes, see the next section for instructions on how to reinstall iPod on the iCloud website.

2. 

   
   
   Open iTunes and select iPod. Your iPod will display at the top of the screen.
   • If you're asked for the passcode after connecting your iPod to your computer, or you've never synced your iPod with iTunes on your computer before, see the Using Recovery Mode section below.

3. 

   
   
   Click "Back Up Now" to create a backup for your iPod. This will allow you to recover data after reinstalling your iPod.
   • Make sure that "This Computer" is selected in order to create a complete local backup.

4. 

   Click "Restore iPod" to begin the reset process. This usually takes a few minutes to complete. After that, you will go through the initial setup for your iPod.

5. 

   
   
   Select "Restore from iTunes backup" during the setup process. The backup you created will load and restore all the data to your iPod. advertisement

Method 2 of 4: On the iCloud website

1. 

   Use this method if you do not have access to the computer. You can reset your iPod through the Find My iPhone website, as long as the iPod is registered with your Apple ID and Find My iPod is turned on in the iCloud menu. This only works if the iPod is connected to Wi-Fi.
   • Because the process is done remotely, you won't be able to create a new backup. This means all data on your iPod will be lost, but you can reload any backups you created before.

2. 

   Access .on a computer or other device. You can use the web browser on any computer or device, or with the Find My iPhone app on another iOS device.

3. 

   Sign in to your Apple ID. Make sure you are signed in to the same Apple ID account associated with your iPod.

4. 

   Click the "All Devices" button at the top of the window. All Apple devices connected to your Apple ID will appear.

5. 

   Select iPod from the list. The map shows the iPod's location, and the device's details are also shown on the card.

6. 

   Click the "Erase" button and confirm. A signal will be sent to the iPod to begin the reset process. This process usually takes a while to complete.
   • If Find My iPhone is unable to contact the iPod, you can try other methods in this article.

7. 

   Reinstall iPod from scratch. Once the reset is complete, you will be prompted to reinstall your iPod as it did when you first purchased it. You can load the previously created backup (if available), otherwise the device will be completely empty and need to be ripped over. advertisement

Method 3 of 4: Using Recovery Mode

1. 

   Use this method if iTunes asks for a passcode. If you can't recover your iPod using iTunes above because the system requires a passcode, or the iPod has never been connected to iTunes before, you'll need to put the device back into Recovery Mode. This will allow you to restore iPod without passcode.
   • When using Recovery Mode, you won't be able to make a backup of your iPod before restoring. Therefore, all data on iPod will be lost.

2. 

   Power off the iPod. This process should be started while the iPod is powered off. Hold down the power button and swipe the Power slider to turn off the phone.

3. 

   Connect iPod to computer. The only way to enable Recovery Mode is to connect your iPod to your computer and use iTunes. You do not have to sync your iPod with the computer before.

4. 

   Open iTunes. If iTunes is not installed, you can download it for free at.

5. 

   Hold down the power button and the Home key. Don't release until you see the Apple logo. Continue holding the buttons until the iTunes icon appears on the iPod screen.
   • If the iPod's Home key doesn't work, download TinyUmbrella from, launch the program, then click "Enter Recovery Mode".

6. 

   Click "Restore" in the window that appears on iTunes. IPod recovery will begin.
   • If the process still does not help restore your iPod, see the next section.

7. 

   Reinstall iPod. Once the restore is complete, you will be prompted to set up your iPod as new. If a backup is available, you can load it on your iPod. advertisement

Method 4 of 4: Using DFU Mode

1. 

   Apply this method if Recovery Mode is not working. Device Firmware Update (DFU) mode is similar to Recovery Mode, even many users have reported that the mode is effective and Recovery Mode is not. As with Recovery Mode, you will not be able to create a backup before your iPod is restored.

2. 

   Power off the iPod. iPod needs to be powered off first in order for you to access DFU Mode.Hold down the power button and swipe the Power slider to turn off the phone.

3. 

   Plug your iPod into your computer and open iTunes. You will need iTunes to restore your device from DFU Mode, this way the iPod doesn't have to be synced with this computer before.
   • If the iPod's Home key is not working, download TinyUmbrella from. Launch the program and then click "Enter DFU Mode" to continue.

4. 

   Hold down the power button for three seconds. Count aloud from 1 to 3 so that you are not confused about the time.

5. 

   Continue to hold down the power button and start holding down the Home key. Start pressing and holding the Home key after you have held the power button for 3 seconds.

6. 

   Hold down both buttons for 10 seconds, then release the power button. Continue to hold down the Home key after you have released the power button.

7. 

   Continue holding down the Home key for another 10 seconds. The iPod screen remains dark, but iTunes will report that the iPod has been detected in recovery mode. Now you can release the Home key.

8. 

   Click "Restore" to begin the restore process. Your iPod will begin to restore, which will take a while to complete.

9. 

   IPod setup. Once the restore is done, you can reinstall your iPod as new. If you already have a backup, reload it on your iPod or all the inherent data will be lost. advertisement