Content

• To step
• Method 1 of 3: Reset your password on mobile
• Method 2 of 3: Reset your password on a desktop
• Method 3 of 3: Report the hacked account to Facebook
• Tips
• Warnings

This article will show you how to try to recover your Facebook account after someone else has accessed it. The easiest way to do this is to change your password. If you cannot change your password, report to Facebook that your account has been hacked.

To step

Method 1 of 3: Reset your password on mobile

1. Open Facebook. This is a dark blue app with a white "f" on it. This will open the login page if you have been kicked out of your account.
2. Press Need help?. This link is below the email address and password fields. A menu will appear.
   • Skip this step if you see "Forgotten your password?" On this page.
3. Press Forgot your password? in the menu. Pressing this will take you to the Facebook reset site.
4. Enter your email address or phone number. Tap the text field at the top of the page, then enter your email address or phone number that you use to log into your Facebook account.
   • If you have never added a phone number to your Facebook, then you should use your email address.
5. Press Search. This blue button is below the text field. This should take you to your Facebook account.
6. Select a method to recover your account. At the top of the page, press one of the options to recover your account:
   • "Via email" - Facebook will send a reset code to the email address associated with your Facebook.
   • "Via SMS" - Facebook will text a reset code to the phone number registered on your Facebook profile.
7. Press Get on. This dark blue button is below the recovery options. This will cause Facebook to immediately send an email or text message to you.
8. Get the code for your account. Depending on the reset method chosen, this process will vary:
   • "Email" - Open your email inbox, find a message from Facebook, and write the six-digit code in the subject line.
   • "SMS" - Open the "messages" from your phone, search for a new message from a five- or six-digit phone number, and find the six-digit code in the message.
9. Enter the code. Press the text field "Enter your six-digit code" and then enter the six-digit code from the email or SMS.
   • Make sure you don't wait more than five minutes between receiving and entering the code, otherwise the code will expire.
   • You can press the "Resend Code" option to receive a new code.
10. Press Get on below the text field. This will submit your code and take you to the next page.
11. Check the box "Sign me out from other devices" and then press Get on. This will log out your Facebook account on any computer, tablet or phone it is currently logged into, which will also log the hacker out.
12. Enter a new password. You must enter a new password in the text field at the top of the page.
13. Press Get on. This will replace your old password with your new password. You can now log in to your Facebook account with your new password and the person who hacked your account will no longer have access.

Method 2 of 3: Reset your password on a desktop

1. Open the Facebook website. Go to https://www.facebook.com/. This should open the Facebook login page.
2. click on Forgot your password?. This link is below the "Password" text field at the top right of the page. This will take you to the "Account Search" page.
3. Enter your email address or phone number. Click the text field in the center of the page, then enter the email address or phone number you use to log in to your account.
4. click on Search below the text field. This will find your account.
5. Select an option to reset your account. Click on one of the following options:
   • "Send code via email" - This will send a six-digit code to the email address you use to log in to Facebook.
   • "Send Code via SMS" - Sends a six-digit code to the phone number associated with your Facebook profile.
   • "Use My Google Account" - Allows you to log in to your Google account to verify your identity. This will skip the procedure to reset the code.
6. click on Get on. This will send a code to your email or messages. If you chose the "Use my Google account" method, a new window will open.
7. Get your verification code. Depending on the chosen option to reset your account, the following steps will differ:
   • "Email" - Open your email inbox, search for an email from Facebook, and write down the six-digit code in the subject line.
   • "SMS" - Open "messages" on your phone, find a text message from a five- or six-digit number, and write down the six-digit code from the text message.
   • "Google Account" - Enter your email address and password.
8. Enter the code. Enter the six-digit code in the "Enter code" field, then click "Continue". This will take you to the page to reset your password.
   • Skip this step if you used your Google account to reset your password.
9. Enter a new password. Type the password in the "New Password" text field at the top of the page. From now on, this will be your password to log in to Facebook.
10. Click on Get on. This will save the change to your password.
11. Check the box "Sign out from other devices" and click Get on. This will log out your account on all computers, phones and tablets - including the ones your account was hacked with - and will take you to the News Feed on your current computer, phone or tablet.

Method 3 of 3: Report the hacked account to Facebook

1. Open the hacked Facebook account page. Go to https://www.facebook.com/hacked/ in a browser.
2. click on My account has been compromised. This blue button is in the middle of the page. This will open a search page.
3. Enter your email address or phone number. Click the text field in the center of the page, then type in the email address or phone number you normally use to log into Facebook.
   • If you have not added a phone number to your Facebook, you will have to use your email address.
4. click on Search at the bottom right of the text field. This will cause Facebook to search for your Facebook account.
5. Enter a password. Enter the most recent password you can remember for your Facebook account. Do this in the text field "Current or Old Password".
6. click on Get on. This blue button is at the bottom of the page.
7. Select a valid reason. Please tick one of the following boxes:
   • "I saw a post, message or event on my account that I did not create"
   • "Someone accessed my account without my permission"
   • "I don't see the correct option in this list"
8. click on Get on. This will take you to the top of the hacked account recovery page.
   • If you checked any of the options that were not in the "valid reason" section, you will be taken to the Facebook help page instead.
9. click on To start at the bottom right of the page. This will allow Facebook to evaluate recent changes and activity on your account.
10. click on Get on at the bottom right of the page.
11. Enter a new password. Enter a new password in the text fields "New" and "Re-enter New".
12. click on Next one. This blue button is at the bottom of the page.
13. Check the box next to your name and then click Next one. This will select your current name as the name of your account.
    • Skip this step if you don't see this option.
14. Edit any information that you have not changed. Facebook will show you various posts, settings and other changes that were made recently; you can approve these changes if you've made them, or you can delete them if someone else has done so.
    • When prompted to edit the posts you have created, simply click "Skip" at the bottom of the page.
15. click on To News Feed. This will take you to your News Feed. You should now have full access to your account again.

Tips

• While there is no one-size-fits-all way to avoid Facebook being hacked, you can constantly update your password and refuse to open links from people you don't know, as these are two methods that significantly reduce the chances of getting hacked.

Warnings

• There is no way to guarantee that your account will not be hacked again once you have it restored.